of customer interactions- Follow scripts and company procedures where requiredRequirements:- Prior experience in a call center... high call volumes with professionalism- Basic computer skills and familiarity with CRM systems are a plus- Quiet work...
Follow scripts and company procedures where required Requirements: Prior experience in a call center or customer service... role is preferred Clear and confident English communication skills (spoken and written) Ability to handle high call...
or equivalent (Bachelor’s degree is a plus) Previous customer service or call center experience preferred... and team targets related to call handling, response times, and quality assurance Requirements: High school diploma...
reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential...Recruitment Event in Hyderabad, India | Customer Service Agents : Contact Center| Qatar Airways Group...
reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential...Recruitment Event in Pune, India | Customer Service Agents : Contact Center| Qatar Airways Group Ref # 2600001V...
reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential...Recruitment Event in Delhi, India | Customer Service Agents : Contact Center| Qatar Airways Group Ref # 2600001U...
reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential...Recruitment Event in Ahmedabad, India | Customer Service Agents : Contact Center| Qatar Airways Group...
reservation and ticketing, Airport check-ins, Contact/ call center. Relevant experience in GDS System (Amadeus) is essential...Recruitment Event in Kolkata, India | Customer Service Agents : Contact Center| Qatar Airways Group Ref # 2600001X...
common system-related issues such as call routing failures, voice quality problems, agent connectivity issues, and platform... Response), call reporting, and agent management. Excellent communication and interpersonal skills, with the ability...
of contact center operations including IVR, call flows, QA, workforce management, reporting, and compliance. Map... Agent Assist Speech & Interaction Analytics Smart Knowledge management solutions Contact Center Operations & KPIs...
, YouTube, and Facebook. Inviting applications for the role of Manager, WFM Contact Center & Back office ! The Call Center... to lead a team of BI & WFM Analysts. Should be proficient in call center reporting and provide mentorship and guidance to the...
, modification agent desktop layouts custom screen popup Cisco Webex Contact Center Develop IVR applications using flow designer... Troubleshooting: Knowing how to collect data, troubleshoot common issues (e.g., agent desktop disconnects, call recording issues...
Experience in a service call center or transaction processing. Strong working knowledge of customer service processes, policies... center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client...
in contact center platforms with cutting-edge AI tools to enhance agent productivity and customer experience. Key... Responsibilities Design and maintain contact center call flows, IVR systems, and routing strategies across multiple channels (voice...
Jobs Job Description Apply now Start Please wait... Job Title: PRODUCTION AGENT L1 City: Mumbai State/Province: Maharashtra Posting Start Date: 2... and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call...
Jobs Job Description Apply now Start Please wait... Job Title: PRODUCTION AGENT L1 City: Pune State/Province: Maharashtra Posting Start Date: 2/5... and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call...
Jobs Job Description Apply now Start Please wait... Job Title: PRODUCTION AGENT L1 City: Pune State/Province: Maharashtra Posting Start Date: 2/5... and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call...
Jobs Job Description Apply now Start Please wait... Job Title: PRODUCTION AGENT L1 City: Hyderabad State/Province: Telangana Posting Start... and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call...
Jobs Job Description Apply now Start Please wait... Job Title: PRODUCTION AGENT L1 City: Hyderabad State/Province: Telangana Posting Start... and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call...
Jobs Job Description Apply now Start Please wait... Job Title: Production Agent L1 City: Pune State/Province: Maharashtra Posting Start Date: 2/5... appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot...