to ensure the highest possible quality of customer service. Key Responsibilities - Responsible to lead a team of contact..., and take a lead role in communicating resolution status updates to appropriate parties. Proactively initiate customer contact...
Lead - Cisco Contact Center India Job Description Track Lead - Cisco Contact Center Chennai, Tamil Nadu... Consistently Meets Or Exceeds Client Expectations Through Effective Use Of Cisco Call Center Technologies. 3. Lead And Mentor The...
Java Application Development Technical Lead - IVR Contact Center, Vice President is a senior management level position... responsible for accomplishing results through the management of a team or department in an effort to establish and implement new...
The Lead - Outbound Sales will drive cross-sell revenue through targeted outbound calling, team leadership..., and effective customer engagement. The role involves managing an outbound sales team, improving conversion across products...
Contact Center Solutions (Remote) Full time, Banglore (India) As a trusted advisor in Contact Center Solutions... and delivery of organizational strategy and design offerings specific to contact center management. As a Senior Manager, CSS...
Job Description: Job Title- Contact Center Telecom Specialist Position type- Full Time Work Location- Delhi NCR... contact center operation has 4,000+ agents supporting customers across all major regions, including APAC, EMEA, and North...
Posting Description: Job Title- Contact Center Telecom Specialist Position type- Full Time Work Location- Delhi... Our global contact center operation has 4,000+ agents supporting customers across all major regions, including APAC, EMEA...
technical lead for the Design, deployment, and operational support of Cisco Contact Center Solution Key Job Requirement... activities for NICE & Cisco contact center and ecosystem portfolio,you will be responsible for providing technical solutions...
. About you Key Responsibilities: Design, develop, and optimize contact center solutions using Genesys and Amazon Connect. Lead end... challenges and opportunities. About the role We are seeking a highly skilled and experienced Contact Center Expert with over 7...
We are a fast growing US based company building a high performance outbound sales call center. The team will handle... of contact for the India call center, sending clear weekly updates on headcount, hiring pipeline, performance trends...
center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal... single point of contact for the India call center, sending clear weekly updates on headcount, hiring pipeline, performance...
with IT: Work alongside the IT team to configure, implement, and maintain contact center applications, ensuring their optimal... with a company behind it. What You’ll Be Doing: Engineer, Contact Center Technology The Engineer, Contact Center Technology...
JD 8 years' experience as a contact center solution architect designing, architecting, and implementing contact... Monitoring experience Work experience with extensive knowledge of voice, messaging, and email contact center technologies...
Job details Maintains and improves contact center operations with focus on VOC, team satisfaction, and cost. Prior... cycle of a Contact Center with experience in both inbound and outbound customer engagement processes. Develop and implement...
Description Team Lead for the Sort Center Pick Up Team leads our Sort Centers operations to success. We're... looking for a passionate individual to champion our day to day operations. As the Team Lead, Sort Center, Pick Up Team, you will oversee shift...
to join our Operations Team Purview of a Team Lead Team Lead, Operations is responsible for managing a team and facilitating flow.... Responsibilities include, but are not limited to Managing a shift(Day/Night), constantly identifying opportunities to improve team...
We're seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part... 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping...
We're seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part... 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping...
We're seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part... 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping...
. - Strong execution skills, action oriented, go getter. Good people management skills. Key job responsibilities We're seeking a Team... lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning...