of customer experience together. The CX Advisory team at Genesys collaborates closely with both our customers and internal... stakeholders to shape and execute the Digital and AI strategy that underpins successful CCaaS transformation initiatives. As a CX...
cold or warm calling methods to recruit or research potential applicants. Familiarity with applicant tracking systems...
support and clarity. Coordinate with insurance providers and manage Electronic Visit Verification (EVV) systems with careful... into qualified patients. Familiarity with Medicaid qualification processes and EVV systems. Tech-savvy with experience using CRM...
middleware to facilitate seamless data flow between the ERP and third-party systems. Database & Infrastructure: Manage... architecture. Demonstrated ability to architect complex systems and lead technical projects from conception to deployment...
and Applicant Tracking Systems. Experience maintaining HR or ATS systems Experience working in a startup or fast-paced environment...
, scalable, and resilient systems. Your mission will be to ensure seamless integration and data integrity between our Odoo ERP...
that work in harmony. You will collaborate across backend, frontend, and mobile systems to deliver exceptional user...
with U.S. healthcare systems (insurance, provider, or payer processes). Strong understanding of data privacy protocols. Excellent...
with various call center technologies including Zoom Contact Center, IVR/ACD, VoIP, Email, SMS, and Chat systems.... What You'll Be Doing - Recognized as an external and internal thought leader within CX transformation, Process Automation...
into breakthrough strategies. Thinking forward and demonstrating thought leadership in CX domain and customer business needs.... With agentic AI at its core, Genesys Cloud is the AI‑Powered Experience Orchestration platform that connects people, systems, data...
thought leadership in CX domain and customer business needs - How we Own It - Ensures Accountability – Holding self... AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result...
and execution, ensuring CX & OTC transformation initiatives are grounded in real operational workflows and constraints. Proactively... systems, and performance dashboards. Strong cross-functional collaboration and interested party leadership skills. Change...
strategies. Thinking forward and demonstrating thought leadership in CX domain and customer business needs How we Own It.... With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data...
operations, and patient experience, using modern systems to improve healthcare delivery at scale. The company is highly mission... skills, attention to detail, and comfort operating within structured systems rather than high-volume call handling...
systems or areas which may affect the business process. Analyze/understand all data and information required for new business... business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the...
systems or areas which may affect the business process. Analyze/understand all data and information required for new business... business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the...
systems or areas which may affect the business process. Analyze/understand all data and information required for new business... business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the...
systems or areas which may affect the business process. Analyze/understand all data and information required for new business... business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the...
systems or areas which may affect the business process. Analyze/understand all data and information required for new business... business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the...
systems or areas which may affect the business process. Analyze/understand all data and information required for new business... business process and data requirements gathering, and resolve issues that may cross multiple systems that may affect the...