Description ROLE : Scheduling Analyst DESIGNATION : Analyst, Planning and Scheduling (9A) LOCATION : Gurgaon... Scheduling for agents Defines agents according to skills and proficiencies Agent Access & Allows agents to view schedules...
Description Process Information : The Planning Analyst will ensure that resources are managed efficiently... and historical trends. Create and maintain financial reports for business stakeholders. Review the current processes of scheduling...
, Capacity Planning, Scheduling & Reporting. Creating and managing staff schedules to accomplish a particular task on a daily...Description The Work Force Management (WFM) involves effective operational planning & execution including Forecasting...
, Capacity Planning, Scheduling & Reporting. Creating and managing staff schedules to accomplish a particular task on a daily...Description The Work Force Management (WFM) involves effective operational planning & execution including Forecasting...
Scheduling for in-house agents Defines agents according to skills and proficiencies Agent Access & Allows agents to view... and quality of scheduling. Review the projected performance for the sites on a near term basis. i.e. weekly/ fortnightly...
, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t... Sound hands on experience 7+ years as a Batch Job Scheduler (aka Production Control Analyst) skills working in Mainframe...
with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately... where in the world your United flight takes you. Job overview and responsibilities The Senior Analyst will support AO/NOC...
& Requirements Gathering Collaborate with WFM teams (Forecasting, Scheduling, RTA, Capacity Planning) and Ops leaders to understand..., YouTube, and Facebook. Inviting applications for the role of Business Analyst, WFM Reporting & Analytics WFM Reporting...
, you will play a critical role in ensuring accurate forecasting, scheduling, and capacity planning to meet operational objectives... Sound knowledge of forecasting, planning, scheduling and end to end WFM Effective communication and relationship building...
with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately... and external agencies to ensure mission success.The Data Analyst is an integral component of the Dispatch team and acts as the...
Workforce Manager will manage the operational activities & transformation initiatives which includes the forecasting, scheduling... a centralized workforce management staff responsible for support operational functions that include forecasting, scheduling...
, scheduling, and ensuring staffing levels are sufficient to meet service and productivity goals. The Contact Center Workforce..., scheduling, and management of intra-day performance and service for a multi-site, multi-skilled 24 x 7 Contact Center operations...
both as a system engineer and a business analyst or a co-pilot. We are recruiting highly motivated and accomplished individuals... within finance as well as entrenched knowledge of business. In your role as a Project Analyst CoE, you will be expected...