Job Description About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative... platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational...
point of contact for FirstKey Residents. Manage Zendesk tickets, in person office visits, and follow up with all resident...
and is an effective planner Experience with Zendesk & SQL is a plus! What you will gain at Intapp: At Intapp, you’ll get the...
-managed solutions strongly preferred. Strong knowledge of ticket management systems such as Zendesk (or equivalent tool...
management tools (Zendesk for client-facing, Jira for internal). Determine adjustments to operations as business needs change...
and platforms (e.g., Zendesk, Salesforce Service Cloud, Jira, AI-powered chatbots). Preferred Qualifications Background in B2B...
progress instead of churn Review and assure accuracy of program materials and communications (e.g., kickoff slides, Zendesk...
Robin and Zendesk Talk) Fielding deployment calls and emails. Communicating the status of a setup, barriers and upon.... Ensuring all checklists are linked to Zendesk tickets and accurately completed. Updating checklists when necessary...
or service environment Strong understanding of enterprise support workflows, case management systems (e.g., Salesforce, Zendesk...