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Keywords: Workforce Management Contact Routing Lead, Location: USA

Page: 5

Sales Development Representative

to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement.... We provide the industry’s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean...

Company: Planview
Location: Austin, TX
Posted Date: 03 Dec 2025

LVR Representative I - Levittown, PA

skills. Experience with route optimization and customer relationship management. Ability to lead peers indirectly. Ability... to work autonomously. Knowledge of routing management software is a plus. Preferred Experience: Multi-stop driving DOT...

Company: CHEP
Location: Florida
Posted Date: 03 Dec 2025

Senior Vice President, Compensation & HR Operations

-making, and workforce planning. Shift HR Connect away from contact-center–dependent service models, driving adoption... of AI-enabled self-service, workflow automation, and intelligent case routing. Lead the integration of AI capabilities...

Location: New York City, NY
Posted Date: 02 Dec 2025

Senior Manager, Technical Services & Support

, distributed workforce and operations in delivering a seamless, automated, and data-driven employee experiences. Lead, coach... by implementing AI-powered tools (virtual agents, intelligent routing, knowledge mining, predictive analytics) that improve efficiency...

Location: Pittsburgh, PA
Posted Date: 28 Nov 2025
Salary: $157000 - 227000 per year

Senior Manager, Technical Services & Support

, distributed workforce and operations in delivering a seamless, automated, and data-driven employee experiences. Lead, coach... by implementing AI-powered tools (virtual agents, intelligent routing, knowledge mining, predictive analytics) that improve efficiency...

Posted Date: 28 Nov 2025

Senior Manager, Technical Services & Support

, distributed workforce and operations in delivering a seamless, automated, and data-driven employee experiences. Lead, coach... by implementing AI-powered tools (virtual agents, intelligent routing, knowledge mining, predictive analytics) that improve efficiency...

Posted Date: 28 Nov 2025

MTS 2, Integration Engineer

requirements around PayPal's ecommerce solutions Serve as technical project lead from discovery to contract signature, through go... capabilities (i.e. stablecoins, agentic commerce, network-token update, A/B routing, APMs, etc.) Drive technical health checks...

Company: PayPal
Location: New York City, NY
Posted Date: 27 Nov 2025
Salary: $111500 - 191950 per year

Compliance Manager

Why Shiftsmart We're building the Amazon of labor. We're a labor platform pairing end-to-end workforce management.... This position will evolve over time but some of your early responsibilities will include: Regulatory Operations & Case Management...

Company: Shiftsmart
Location: New York City, NY
Posted Date: 27 Nov 2025

Sr. Principal Professional Services Consultant

growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement... or other accounts serving as the lead technical architect, advisor and/or engineer. Follows PS implementation standards Assesses...

Company: Genesys
Location: Florida
Posted Date: 26 Nov 2025

Sr. Sales Engineer

possible” Run discovery workshops to develop requirements around PayPal's ecommerce solutions Serve as technical project lead... and payment KPIs to recommend new capabilities (i.e. stablecoins, agentic commerce, network-token update, A/B routing, APMs...

Company: PayPal
Location: New York City, NY
Posted Date: 25 Nov 2025
Salary: $111500 - 191950 per year

Patient Access Representative

experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead... and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians...

Location: Arvada, CO
Posted Date: 23 Nov 2025
Salary: $18 - 25.95 per hour

Supervisor, Servers

workforce software and solutions. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position... Overview: The Supervisor, Servers will lead the Server team in the configuration and operation of Infrastructure Services...

Company: Eclaro
Location: San Francisco, CA
Posted Date: 23 Nov 2025

Customer Service Supervisor - Veterinary & Association Programs (Veterinary-Focused)

and recommend process improvements to increase efficiency and customer satisfaction. Partner with Workforce Management to manage... opportunities. Lead meaningful performance development activities that align with each team member’s motivating factors. Monitor...

Location: Illinois
Posted Date: 14 Nov 2025
Salary: $51800 - 52000 per year

Consultant, Sales Engineering

candidate requires a strong technical background with an understanding of optical products, routing/switching products.... · Remote sales engineer supporting Ciena’s emerging ICP, DCO and CDO customers. · Serve as a customer-facing primary contact...

Company: Ciena
Location: Colorado
Posted Date: 09 Nov 2025

Business Systems Analyst

, and workforce management teams to align platform capabilities with business goals. Participate in transformation initiatives... initiatives Quality & Workforce Management Support quality assurance evaluations, coaching, and recording management...

Posted Date: 09 Nov 2025

Patient Access Representative

experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead... and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians...

Location: Frisco, CO
Posted Date: 06 Nov 2025
Salary: $18.97 - 28.89 per hour

Patient Access Representative Seasonal

of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management... of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. Interview patients...

Location: Frisco, CO
Posted Date: 06 Nov 2025
Salary: $18.97 - 28.89 per hour

Patient Access Representative

and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration..., management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access...

Location: Frisco, CO
Posted Date: 05 Nov 2025

Senior Product Manager

of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic.... · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment...

Location: Dallas, TX
Posted Date: 03 Nov 2025
Salary: $50 - 60 per hour

Senior Product Manager

of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic.... · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment...

Posted Date: 03 Nov 2025
Salary: $50 - 60 per hour