The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day... to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent...
Job Description: The Workforce Strategy Analyst is responsible for leading the analysis of long-term workforce... and designing forward-looking workforce strategies - including the adoption of scalable alternatives such as Buyer Self Collection...
Operations Analyst, you will apply analytical and business acumen to help GCO leaders make informed, data-driven decisions... efficiency, accuracy, and performance visibility. What you'll get to do Lead workforce data analysis and develop executive...
TO APPLY FOR THIS ROLE--- POSITION TITLE: Workforce Services Senior Analyst WORK SETUP: Return to Office RESPONSIBILITIES: . Review, validate...
our culture will embrace you. Open up opportunities with HPE. Job Description Role Summary: The Workforce Management Analyst..., and workforce reporting. This role partners with Operations and Workforce Management leadership to translate demand signals...
Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through... and timely completion of work requests. Update workforce management and other data bases as changes occur. Respond to management...
Workforce Management (WFM) Analyst This role has been designed as 'Hybrid' with an expectation that you will work... Workforce Management Analyst supports global customer support operations by providing accurate forecasting, capacity planning...
Workforce Management (WFM) Analyst This role has been designated as ‘Remote/Teleworker’, which means...: The Workforce Management Analyst supports global customer support operations by providing accurate forecasting, capacity...
., call volumes, intra-day patterns, root cause analysis) Gather workforce metrics/data and distribute reports (e.g., call... accurately JOB QUALIFICATIONS : Undergraduate degree or equivalent experience Minimum 2 years of real-time analyst (RTA...
, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations... Requirements: Prior workforce management experience including RTA, forecasting, staffing, and scheduling, desired. Prior call...
JOIN OUR GROWING TEAM! JOB SUMMARY Workforce Management Analyst in a Contact Center environment responsible for all WFM... skills, with emphasis on forecasting. Responsibility : Provide real-time monitoring via available tools and workforce...
Job Specifications Must possess a Bachelors Degree in any field At least 1 year of working experience as a Workforce... Analyst in a call center setup Experience in eWFM, RTA, ESP is a plus Excellent written and verbal communication skills...
! Workforce Queue Analyst At Acquire Intelligence , our mission is to help businesses work smarter. We bring together the... with the best 900 promotions given each year 2,700+ leadership training courses A SNAPSHOT OF YOUR ROLE As a Workforce Queue...
Workforce Management Analyst - Freelance, Remote Department: Support & Leadership Employment Type: Full Time... workforce planning and scheduling for a fast-growing, 24/7 contact center. The Workforce Management Analyst will transform...
! Workforce Queue Analyst At Acquire Intelligence , our mission is to help businesses work smarter. We bring together the... with the best 900 promotions given each year 2,700+ leadership training courses A SNAPSHOT OF YOUR ROLE As a Workforce Queue...
Discover your 100% YOU with MicroSourcing! Position: Workforce Compliance Analyst Location: Libis, Quezon City Work...
Job Specifications Must possess a Bachelors Degree in any field At least 1 year of working experience as a Workforce... Analyst in a call center setup Experience in eWFM, RTA, ESP is a plus Excellent written and verbal communication skills...
! Workforce Queue Analyst At Acquire Intelligence, our mission is to help businesses work smarter. We bring together the... OF YOUR ROLE As a Workforce Queue Analyst, you will be a key player in ensuring our contact centers run at peak performance...
Under the supervision of the Workforce Management and Analytics Supervisor, the Workforce Management Analyst III... will assist in monitoring, reviewing, and analyzing the University’s workforce complement vis-à-vis employee capabilities...
The Wokrforce Analyst is responsible for managing and ensuring that the service level agreements for various programs...