Job Responsibilities Gather, analyze, review, predict, and identify trends in complex data. Provide analysis and interpretation for operational and business review and planning. Support both short-term and long-term operational and strategi...
Planner and/or Capacity Planner Solid knowledge of FTE computation, capacity planning, and staffing models Experience...As a Resource Planner you use your expertise to produce short and long term plans for seat resources and for frontline...
Required (External) Minimum 2 years of experience in MIS/WFM role with basic understanding of scheduling, forecasting and capacity... to centralized reporting and seat capacity Assist WFM Planner on new program sizing Knowledge, Skill Set & Qualifications...
(implied or otherwise) on its ability to do so Required Qualifications: 4+ years of Workforce Management (WFM) experience...- or company-wide scope Experience with Workforce Management (WFM) software including NICE, Aspect, Verint Intermediate...
. JOB QUALIFICATIONS Undergraduate degree or equivalent experience 3+ years of experience in workforce management (WFM) supporting call... centers or back office operations. 3+ years of experience in BPO capacity planning. With work experience in both short...
used by the Capacity Planner and the Data Analyst for official reporting, maintaining a single source of truth for all WFM... delivery, drive cost efficiency, and improve customer and merchant experience. What Part Will You Play? Partner with WFM...
The Workforce Management Analyst is responsible for managing capacity planning and forecasting for assigned clients... must have completed at least 2 years in college without any back subjects At least 3 year(s) of working experience in WFM...
oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring...Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring...Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring...Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring...Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...Job Description: Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring...Job Description Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring...Job Description Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...Job Description Responsible for ensuring strategic goals are met through forecast modeling, capacity planning...