service and maintaining customer satisfaction. Primary Responsibilities Voice platform support to employees during US daytime... Analyst, you will play a crucial role in supporting our voice platform and ensuring seamless communication for our employees...
-focused Voice Engineer with expertise in the Genesys platform to join our operational support team. This role involves... for contact center systems, focusing on the Genesys platform. Analyze, diagnose, and resolve end-user voice issues ensuring timely...
our Job Summary We are seeking a skilled and customer-focused Voice Engineer with expertise in the Genesys platform... Skills Operational support: Provide technical support for contact center systems, focusing on the Genesys platform. Analyze...
operations, transformation, troubleshooting, and global support for the company's Voice strategy. This encompasses VOIP... Voice and AV engineering team, delivering support for TP ICAP services globally. Role Responsibilities Design, implement...
AI Automation Engineer - REMOTE. In this role, you will significantly impact the development and deployment of Voice AI and Agentic..., and design patterns for Voice LLM workflows. Lead technical decision-making for platform selection and build vs. buy strategies...
and support Microsoft Teams Voice including Direct Routing and SBC connectivity. Collaborate with ISPs and telecom vendors...Role Requirements Required Technical Skills Cisco Collaboration Suite: CUCM, Unity, UCCX, CER Cisco IOS Voice...
flows, and dial plans Support Direct Routing design activities including SBC configuration, SIP trunking, and global voice... Teams voice enablement, testing, user onboarding, and post-migration hypercare Maintain logs, issue trackers, and reporting...
, or less. Our platform supports mobile SMS, rich messaging, voice, and video communication solutions for some of the biggest companies in the... world. We are expanding our support team in Asia and looking for a passionate and driven Support Engineer to join us in the...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... and relationships to seamlessly integrate the Genesys platform, applications and components into complex, multi-platform environments...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... and relationships to seamlessly integrate the Genesys platform, applications and components into complex, multi-platform environments...
Position Overview We’re looking for an Applications Support Engineer to join our team! As a key member of the... Applications Support Team, the Applications Support Engineer will be responsible for monitoring and maintaining an organization...
with any mobile phone on the planet in seconds, or less. Our platform supports mobile SMS, rich messaging, voice, and video... and looking for a passionate and driven Support Engineer to join us in the Philippines. What We Do: Our support team plays a crucial role...
Position Overview We’re looking for a Junior Applications Support Engineer to join our team! The Junior... Applications Support Engineer is an integral part of the existing NOC Team and will be responsible for monitoring and maintaining...
AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman...UnifyCX is looking for an extraordinary Sales Support Specialist . to join our motivated and ambitious team...
Staff AI & Automation Engineer The Junior AI & Automation Engineer will support the design, development, and maintenance...At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture...
UCaaS, CCaaS, CPaaS, and AI/ML-powered technologies. As a Software Integration Engineer, you’ll work closely... of our platform. Key Responsibilities Customer-Facing Engineering: Partner directly with 8x8 solution architects...
& operational risk, and accelerate ROI. As Senior Genesys Cloud Engineer, you will play a crucial role in designing, implementing..., and maintain our contact center and unified communication platform for our clients. Your primary focus would be on Genesys Cloud CX...
Staff AI & Automation Engineer The Junior AI & Automation Engineer will support the design, development, and maintenance...At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture...
of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies... to its core software solutions. This is where you and your skills come in. We're currently looking for: Solutions Engineer...
can thrive! As a Voice And Systems Engineer, You Will Be Part of an agile team to develop a scalable, highly... available global voice platform Collaborate with Product Managers, Architects, Engineering leaders and test engineers Managing...