commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience... our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important...
at all times. Provides guests directions to Viejas Casino and Resort by utilizing online map. Assists guests with courtesy call... overall casino, hotel, and outlet center business including updates and promotional events. Provides reports to other team...
Service Standards established by Viejas Casino & Resort. INTERACTION Interacts with internal and external guests.... Greets the Guest with a smile, and works collaboratively with all Viejas Team Members to develop and maintain a positive...
social media activities for Viejas Casino and Resort. Works collaboratively with staff from across the organization... Viejas Casino and Resort credibility and builds communities to create integrated marketing campaigns ensuring consistency...
experience working in a similar local casino resort setting. KNOWLEDGE AND SKILLS Knowledge of table games including... with Bally BI, SDS and CMP, and Tableau systems. Previous experience working in a similar local casino resort setting....
process. Informs Quality Control Manager of any improperly stored or handled inventory. Stays current on various casino... COMMITTMENT All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service...
to promote return trips to the Casino. CORE SCOPE OF POSITION Supervise the activities of the Hospitality Representatives... follows all casino and departmental policies and procedures. Provides daily written or verbal communications to inform team...
on job performance, department and casino standard practices. Ensures that all team members are trained in all departmental procedures... All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates...
and casino standard practices. Ensures that all team members trained in all departmental procedures, rules, regulations... to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want...
and standard operating procedures, applicable governmental laws and regulations. Stays current on various casino and VOC events... Performs other duties as assigned. STYLE SERVICE COMMITTMENT All Team Members commit to delivering Viejas STYLE Service...
GENERAL SUMMARY Responsible for the success of one of the Viejas Casino Team Member Dining outlet. Supervises the day... for use during power outages. Ensures that proper security measures are taken for safekeeping of funds to and from the casino...
for the hotel and casino and able to explain accurate information to guests. Complies with and follows Viejas Guest Service.../internal controls and procedures within the department and casino. Maintains in-depth knowledge of all promotions and events...
observes a target game, team member or customer. Assures a high standard of integrity and honesty in all casino gaming... casino floor operations and inquires for assistance. Answers radio communications concerning floor operations and inquiries...
while maintaining the Viejas ticket printer paper (case) Locker Ledger. Responsible for the overall inventory and maintenance oversight... as other spaces throughout the department. Generates and tracks work orders directed to other casino departments. Responsible...
. CORE SCOPE OF POSITION Complies with and ensures that staff follow all governmental laws and regulations, casino... members provide excellent Viejas Guest Service Standards. Timely responds and resolves guest inquiries and disputes/issues...
trips and spend at Viejas. CORE SCOPE OF POSITION Devotes significant time being visible and available on the casino... with all promotions and events in the casino, restaurants, outlet centers, and Viejas Enterprises and communicates options to guests based...
operator and utility workers to casino standards. · Conducts cleanliness inspections of Food and Beverage areas and ensures... and standard operating procedures. Performs other duties as assigned. LEADERSHIP Is a role model of the Viejas’s service...
and document revenues received from slot machines, table games, and other revenues generated by the casino. Operates currency... and reports any fraudulent activity to Surveillance Department and management. Follows Minimum Internal Control Standards, casino...
COMMITTMENT All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service... that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these...
Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want... to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary...