Our Platform User Operations (PUO) Team is responsible for providing instant troubleshooting and consulting services... - Technical support or User/Product Operations related experience in the internet industry. - Thorough understanding of mobile...
and infrastructure of the Trust & Safety (T&S) organization. We focus on optimizing and automating workflows for T&S systems to reduce... with Operations, Engineering and Product teams to deliver user-centric solutions. Additionally, we build common frameworks...
escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible... for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement...
POC between EOPS and business units, security & privacy teams, legal, engineering, trust & safety, and product functions...The Resiliency Operations Center (ROC) is a best-in-class operational model that unifies Incident Response, Crisis...