We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market... Responsibilities - Lead and manage a team of contact center agents, ensuring quality customer interactions and service standards...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers... experience in a Contact Centre Proven experience in managing a team of people. Relevant tourism experience Diploma or a degree...
Centre duties Must have experience with Excalibur, SAP, Excel, CPB Experience as a team leader for more than 3 years...TEAM LEADER X 2 (Municipalities/Government) Understanding Excalibur and strategy Skill set on predictive dialler...
Outbound Sales Team Leader with at least 2 years' Team Leader experience in a Call Centre Sales environment, specific... qualification in Short Term Insurance required Minimum 2 years' Call Centre Team Leader sales experience essential Minimum 1 year...
a team in a contact centre environment and or call centre will be advantageous....Job Summary: The Retentions Team Leader plays a key role in actively leading, motivating and driving an inbound...
Team Leader - Sales Fulfilment Team CallForce is an award-winning BPO service provider delivering innovative... and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution...
Sales Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact... Requirements Min 2+ years sales team leader experience Strong sales ability & ability to handle client objections Proven track...
The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating... to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client...
We're looking for an Insurance Sales Team Leader to join our professional team of insurance sales consultants..., in contact centre sales Must be technologically savvy Certificate in supervisory management, ideal but not essential...
2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day shift employees...Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min...
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South... African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader...
We're looking for a Sales Team Leader to join our professional team of sales consultants in Sunninghill, Johannesburg... Qualifications & Experience Matric At least 2 years' experience in a leadership role, in contact centre sales...
of 3-5 years experience in a Customer Service, Contact Centre, or Outbound Sales role. Bachelors Degree (BCom... on Crayon for your application to be considered. How you'll role As a Team Lead, you'll oversee the day-to-day management...
of growth! Their in house contact centre is rapidly expanding and we are looking for exceptional customer focused team leaders... sales consultants in the Contact Centre. You will work closely with your high performing team, utilising both your advanced...
, ships, journeys, and ancillary services The ideal leader will have: Minimum 5 years of proven Contact Centre Operations...CHART A COURSE FOR CUSTOMER SERVICE EXCELLENCE! Are you ready to lead a dynamic team in the exciting world of luxury...
in leading people Good understanding of Contact Centre processes and SLA's Strong client service orientation Ability to work... and various targets of the team are achieved. Resolve stakeholder enquiries. The successful candidate will conduct performance...
RESPONSIBILITIES Oversee end-to-end operations of the policy contact centre, including policy changes, cancellations, new business... of new technologies, systems, and tools for contact centre optimization. PRINCIPAL ACCOUNTABILITIES Ensure operational...
standard of excellence in teaching, learning, and student support. Vega, Online Centre has a vacancy for a Academic Lead... of academic material and assessments on programmes within the School by acting as developer, module leader, moderator...
Job Summary This is your opportunity to build and lead an enterprise-wide Data Management & Analytics Centre... data ecosystems. Inspire excellence — Lead, mentor, and grow a team of data professionals while embedding a culture...