Experience Program Manager to own and improve the customer cancellation journey across TikTok Shop. This role will focus... reliable, intuitive, and outstanding end-to-end journeys for all TikTok Shop users. We are seeking a Customer Cancellation...
Customer Experience Program Manager to own and improve post-purchase reverse-logistics experiences across TikTok Shop... marketplace where every customer enjoys a seamless purchase experience. Within GNE, the Experience Team focuses on delivering...
& Experience Strategy Program Manager to define customer archetypes, needs-based segments, and experience strategies that drive... reliable, intuitive, and outstanding end-to-end journeys for all TikTok Shop users. We are seeking a Customer Segmentation...