State of Ohio- DRC-Tier 2 technical support (ServiceNow) - 785912 (Local Only/100% Onsite) Interviews will be onsite... Date: 12/02/2025 Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers...
Job Title: Tier 2 /Tier 3 Help Desk Technician Company: Virtual Technologies Group (VTG) Location: Hybrid, Maumee OH..., we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview The Tier 2 / Tier...
documentation of resolutions Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams...The IT Support Specialist I provides front-line technical support to end-users, assisting with basic troubleshooting...
to continuous improvement initiatives. Key responsibilities include Tier 2 support, system configuration, performance diagnostics..., and coordination of release management activities through CAB meetings. Responsibilities Provide Tier 2 support for Manhattan...
to maintain service continuity and client satisfaction. Supports top-tier managed account clients by delivering customized.... Creates and maintains comprehensive account documentation for technical engineers, including deployment guides, configuration...
Responsibilities and Focus Areas Tier 2/3 Support and Resolution Technical Assistance (5+ Yrs): Provide hands-on technical support... Call Tracking: Experience with a variety of call-tracking software and systems. ServiceNow Experience (2+ Years...