Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health... client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service...
Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health... client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service...
both Tier 1 and Tier 2 tickets related to benefits, parental leave, and time-off requests. Standardize EX operational processes.... Support User Acceptance Testing (UAT), triaging Jira queues, and ensuring efficient service delivery across global SSC teams...