Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health... client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service...
environment. This position could support one, or both, of the client’s TSD (Technical Service Desk) tier 1 or ASD (Account Service... Desk for Automated Commercial Environment (ACE) application) tier 2 environments providing Analyst I level support...