Job Summary A Tier 1 Customer Support Agent is responsible for providing front-line support to customers via phone... to solve a problem while maintaining established Service Level Objectives. The Tier 1 agent is also responsible for identifying...
resources, professional services, and ClearView CRM releases Provide Tier 1 and Tier 2 technical support via Zendesk... and problem-solving skills; ability to resolve Tier 1 and Tier 2 technical issues independently Excellent customer service...
Job Summary We're looking for a technically curious and ambitious Customer Support Engineer (Tier 2... product challenges. You'll work closely with Tier 2/3 teams and Product to triage issues, enhance customer experience...
more about what makes us special by checking out our . Locaiton: Austin, TX (Hybrid) About the role: We're looking to grow our Sales...-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data...
Group - 3rd Eye Location: 3rd Eye Austin, TX Reports to: Principal Member of Technical Staff, Device Department...-level and system-level validation. Serve as a Tier 3 technical resource for diagnosing and resolving field issues. Exert...
to do the best work of their careers. This role is open to candidates based in or near Austin, TX. Our Austin office is based... at LogicMonitor, check out our . What You'll Do: LM Envision, LogicMonitor's leading hybrid observability platform powered...
. This means the successful candidate is expected to report to the Austin IT Innovation Center in Austin, TX three times per week...Job Description Senior Software Engineer, Full Stack Web Development Hybrid: This role is categorized as hybrid...
. This means the successful candidate is expected to report to the Austin IT Innovation Center in Austin, TX three times per week...Job Description Staff Software Engineer, Full Stack Web Development Hybrid: This role is categorized as hybrid...
Location: Hybrid – Santa Clara, CA or Austin, TX Type: Full-Time | Salary: $150K–$300K + Competitive Equity Visa... Salary: $150K – $300K Equity: Competitive early-stage grant Hybrid work from Santa Clara, CA or Austin, TX Sponsorship...
. Location: Austin, TX (Hybrid - 3 days in-office) We are seeking a highly motivated and skilled IT Support Technician... Do: Provide Tier 1 & 2 Technical Support: Serve as the primary point of contact for all internal IT inquiries, troubleshooting...
. The IT Senior Systems Engineer must be based in Austin, TX, with a requirement to work from the Austin office.... Located in Austin, TX, with the ability to be onsite at least once per week. Proven experience taking ownership of technical...
Job Title: Database Administrator 2 Location: Austin, TX (Hybrid – 3 Days Remote, 2 Days Onsite Mondays & Fridays... enterprise applications within a public sector environment. This hybrid role is based in Austin, TX, with 2 days of onsite work...
to do the best work of their careers. This role is open to candidates based in or near Austin, TX. Our Austin office is based... proactive and reactive media relations efforts to drive earned coverage across Tier 1 business, technology, and industry...
. This means the successful candidate is expected to report to the Austin IT Innovation Center in Austin, TX three times per week...Job Description Senior Software Engineer, Frontend UI Web Development Hybrid: This role is categorized as hybrid...