POSITION Telephony & Contact Center Architect VISA RESTRICTIONS No Sponsorship REQUIRED SKILLS... Job Description: We're seeking a Telephony & Contact Center Performance Architect capable understanding a multi-vendor BPO call center...
POSITION Telephony & Contact Center Architect VISA RESTRICTIONS No Sponsorship REQUIRED SKILLS... Job Description: We're seeking a Telephony & Contact Center Performance Architect capable understanding a multi-vendor BPO call center...
Telephony & Contact Center Architect Required skills : Required Experience 7+ years in enterprise contact center... telephony architecture Hands-on experience with one or more CCaaS platforms (Genesys Cloud CX, Amazon Connect, Avaya, Cisco...
from you. Position Overview The Service Manager of MMS Contact Center & Telephony Technologies will provide technical and strategic... leadership for the enterprise’s global voice, telephony, and contact center platforms. This role requires deep technical...
routing, and customer community portals. Proven experience with telephony integrations, CTI implementations, and contact... is seeking an experienced Principal Salesforce Solution Architect with outstanding business acumen and extensive Service Cloud...
routing, and customer community portals. Proven experience with telephony integrations, CTI implementations, and contact... is seeking an experienced Principal Salesforce Solution Architect with outstanding business acumen and extensive Service Cloud...
We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact... service/contact center transformations. Strong hands-on knowledge of: Microsoft Dynamics 365 Customer Service...
. We’re seeking a Salesforce Architect to join our Salesforce Center of Excellence as a senior technical lead and trusted... experience. 5+ years of experience as the lead Architect on large-scale Salesforce implementations, including Experience Cloud...
Connection, Contact Center Express, Webex Calling, Webex Contact Center, Flex Licensing/Smart Accounts) Microsoft Collaboration... Overview The Sr. Solutions Architect Collaboration will act as a pre-sales technical expert and trusted advisor to clients...
Dynamics Contact Center solutions, including communications process optimization and customer satisfaction improvement.... Conducted training on AI tools and Dynamics Contact Center features for technical teams. Proven experience migrating data...
Job Summary: We are seeking a Senior AWS Connect Architect to lead the design and delivery of enterprise-grade contact... center solutions. The ideal candidate has deep expertise in Amazon Connect, AWS cloud services, and telephony systems...
IP Telephony and IP Contact Center requests for new service and/or changes involving existing Agency clients... Consultant/Architect to provide professional services in support of its Cisco IP Telephony initiatives. This will focus primarily...
a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud... resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local...
, and vendors for CRM and contact center-related initiatives. Drive seamless integration of telephony systems with Oracle Service..., and service queues in Oracle Service Cloud. Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing...
: 10+ years in telephony/contact center or strong AWS backend development. 3+ years of hands-on experience with Amazon... or Contact Center application experience, but who have strong backend Node.js development skills and are available for an onsite...
contact center systems. Lead platform modernization and migration from legacy telephony systems to AWS-based solutions... of experience in telephony, contact center technology, or AWS backend development. 3+ years hands-on experience with Amazon Connect...
. Architect scalable, secure, and resilient cloud-based contact center solutions. Lead modernization and migration from legacy... in telephony, contact center, or AWS backend development. 3+ years hands-on experience with Amazon Connect (preferred...
, specifically in high volume contact center modernization projects. 5+ years of hands on expertise in Payment Processing... SAP S/4HANA, BRIM, Microsoft Dynamics 365, cloud telephony and IVR, web portals, mobile apps, middleware systems, document...
contact center technologies. Key Responsibilities: Lead end-to-end delivery of Amazon Connect implementations, including...+ years of experience in technical program management, preferably in cloud contact center or enterprise SaaS. Hands...
, and drive the adoption of innovative tools that enhance customer engagement and optimize the contact center experience... in a leadership role working with a Contact Center or (CRM) * Highly developed skills and expertise in project management...