Provide higher level technical support to DISD central staff in resolving computer, peripheral, network related issues.... Resolve district central staff EAD user and computer accounts access issues (e.g. SSO, MFA, VPN, Remote Access) and support...
a variety of hardware and software products in support of customer needs. Support campus-based technology users. Escalate... system disruptions of campus technology services to appropriate technology tier II department. Train campus principals...