The role provides support to senior technicians and engineers in handling day-to-day technical queries within the... with customer technical support requests escalating complex issues to senior staff. Accompany senior technicians on local site...
adequate technical skills are available within the branch to support our customers in after-sales service. Role...This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the...
). Provide technical support through ticketing systems, email, and phone, ensuring issues are prioritised and resolved within SLA... or a Certified Moodle Partner. Experience in a support/helpdesk role within a higher education or corporate training context...
Job Title: Level 2 (L2) - Application Support Specialist (Technical Support) Location: Remote / South Africa... Manager Role Overview: As a Level 2 Application Support Specialist your focus will be on application and integration...
Role: Remote Support Engineer 2nd Line This role exists to provide high-quality 2nd line remote support to a diverse... improvement About You 3+ years experience in 2nd line IT support, ideally within an MSP environment Strong technical...
. The successful candidate will play a key role in delivering advanced technical support, ensuring high-quality service... to end-users, and resolving complex IT issues. This role requires a hands-on technical specialist who can operate...
. You must have Matric/Grade 12, IT related Certifications, experience in a similar role including 1st Line Support, Customer Service, Call...ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software...
, strong technical understanding of IT infrastructures, and a minimum of 3 years network experience with prior desktop support exposure... or NQF 4 equivalent Completed IT certificate with either / A+ / Network + IT support / TCP-IP knowledge / Technical...
in monitoring, observability, and system resilience. Key Responsibilities Provide technical support for Azure-hosted data... Engineering | Azure WatersEdge Solutions is seeking a technically astute Cloud Data Platform Support Engineer to support...
support and assist the IT Department. The role focuses on maintaining a 48-hour closure time for Helpdesk tickets, resolving... support and TCP/IP knowledge, strong technical understanding of IT infrastructures, and a minimum of 3 years' network...
, strong technical understanding of IT infrastructures, and a minimum of 3 years network experience with prior desktop support exposure... or NQF 4 equivalent Completed IT certificate with either / A+ / Network + IT support / TCP-IP knowledge / Technical...
using Aluxium. Provide first-level technical support, troubleshooting, and resolution for common IT issues. Escalate...The 1st Line Support Technician is responsible for being the first point of contact for all IT-related incidents...
1st/2nd Line IT Support Engineer (Remote Cape Town Based) Support a UK-based MSP from sunny Cape Town Remote Role... Support Engineer This remote role is perfect for an experienced and resourceful IT Support Engineer...
support. You'll play a crucial role in protecting client relationships, improving user satisfaction, and ensuring customers... support and ensuring reliability in the user experience. Position Specifications This Customer Service Representative role...
Role: Remote Support Engineer 2nd Line This role exists to provide high-quality 2nd line remote support to a diverse... improvement About You 3+ years experience in 2nd line IT support, ideally within an MSP environment Strong technical...
. Gaining an excellent level of knowledge of our product set, you will be responsible for technical and process support..., we operate a hybrid working model with 3 days of working from home per week. This role is based in our Cape Town office...
Role: Remote Support Engineer 2nd Line This role exists to provide high-quality 2nd line remote support to a diverse... improvement About You 3+ years experience in 2nd line IT support, ideally within an MSP environment Strong technical...
Role: Remote Support Engineer 2nd Line This role exists to provide high-quality 2nd line remote support to a diverse... improvement About You 3+ years experience in 2nd line IT support, ideally within an MSP environment Strong technical...
but are not limited to: Taking ownership of complex issues to resolution providing technical support via telephone, email, and remote...' experience in an IT Service environment High level of technical experience gained in a hands-on-role Excellent verbal & written...
We are seeking a skilled and motivated Desktop Support Technician to join our client's IT support team. In this role..., you'll be responsible for providing hands-on technical support to end users, ensuring smooth daily operations across hardware...