Support organization Provide Tier-3 support, assisting in deep technical troubleshooting, customer escalations, and critical... across technical teams Implement data-driven SLA tracking and enforcement, and support leadership in improving SLA attainment...
Description Are you ready for your next career challenge? We are in search of a Lead Substation Physical Engineer... T&D Firms, and Top 10 Power Firms. REMOTE and HYBRID SUPPORT AVAILABLE! *Candidates are able to support remotely...
as the customer liaison to Engineering, Sales, and Field Engineer teams. Transition product issues to Tier 3 Support... and roadblocks to the Technical Support Manager. Be a part of the on-call rotation for the assigned product team. What You'll...
Senior Technical Support Engineer to join our global support team. In this role, you will be responsible for diagnosing..., DevOps, and customer success teams to ensure our customers receive world-class support and performance optimization. Key...
Description: We are looking for a Technical Support Engineer to join our new team in our Atlanta office! There... to our customers. As a Technical Support Engineer, you will use critical thinking and problem solving skills to manage complex end...
that might interest you! Thanks for your interest in working on our team! Job Summary The Technical Support Engineer (TSE... products. This Technical Support Engineer (TSE) is a professional level position where assignments are designed to develop...
technical guidance and mentorship to junior engineers. Collaborate with cross-functional teams to define project requirements.... Identify and resolve technical challenges and bottlenecks. Stay up-to-date with emerging technologies and industry trends...
. Because creating a better, brighter future for the next generation depends on it. Your day-to-day: Production (Tier 3) support...: triaging support requests from internal Customer Service & external partner support, identifying root causes, and identifying...
they are. The Software Support Engineer Manager is accountable for delivering world-class technical support outcomes by leading...Job Title- Software Support Engineer Manager Project Location ATLANTA, GA (HYBRID 3 DAYS A WEEK ONSITE) Duration...
Software Engineer will be responsible for providing L3 technical support to Fortna clients. This includes utilizing your high... degree of experience in software development, coding, networking, and customer facing technical support in a past paced...
Position: L1 Application Support Engineer – Manufacturing & Supply Chain Location: Atlanta, GA (Onsite) Duration...: Long term contract Job Description We are seeking a highly motivated and customer-focused L1 Support Engineer...
’s Support team is expanding! We are looking for a Staff Cloud Support Engineer who likes working with data and solving a wide... on a hybrid basis. As a Staff Cloud Support Engineer, your role is to delight our customers with your passion and knowledge...
Support Engineer to join our high-impact customer support team. In this role, you'll provide Level 2/3 technical support... and training newer engineers on the team Provide Level 2/3 customer facing technical support Demonstrate a strong understanding...
their quality and compliance processes. We are seeking a Customer Support Engineer to join our North America Customer Support Team..., covering any related expenses 2-3 years of experience in a technical B2B support role in the software as a service (SaaS...
. What you will do: Provide world-class technical support via phone, remote desktop, and case management systems. Meet service level objectives... to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase...
Manager Technical to join our Marketing Services team. In this role, you’ll support the development of tools that improve... and explore customer needs, product usage, and technical systems to support decision-making. Help communicate product priorities...
and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems...Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw...
and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems...Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw...
and provide support to teams balancing competing priorities, and drive results proactively. Understand technical implementation...-functional engineering effort to support forward deployed products via high priority on call response, root cause analysis...
Manager Technical to join our Marketing Services team. In this role, you’ll support the development of tools that improve... and explore customer needs, product usage, and technical systems to support decision-making. Help communicate product priorities...