journey. **Your Impact** As a Technical Support Specialist at Deliverect, you are the linchpin in our mission to empower..., offering both reactive and proactive technical support. By resolving tickets efficiently and providing anticipatory solutions...
timely, professional support via phone, email, and support systems. Troubleshoot technical issues and guide users through...Join BQE Software as a Customer Support Engineer (Remote | Full Time) ! We're looking for a tech-savvy problem...
to identify emerging issues Support CES crisis/event management efforts by providing technical guidance and support-related... knowledge across CES team on an ongoing basis Provide product training to frontline technical support teams and act as a mentor...
by providing technical guidance and support-related updates during service disruptions, outages, movie/show premiers, and high... to frontline technical support teams and act as a mentor to junior Social Advanced Support team members Help translate product...
, and email — ensuring the delivery of high-quality, customer-focused technical support services. You will lead effective resource planning... and technical support. Plan and allocate resources effectively to meet operational demands. Monitor real-time performance metrics...
performance. - Build morale within the team to support agent retention. **What You Bring to the Role** - High School Diploma... & Schedule Adherence Reports, Summary Reports, Agent Trace Reports, AWA Spending Reports, etc.). - Organize and chair weekly...
our engineering team to build continuously and effectively. Responsibilities Define Agent Logic & Workflows: Translate high-level... diagrams to define exactly how the autonomous agent should handle different scenarios, exceptions, and edge cases. Data...
compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration... Agent System – Building and orchestrating a new AI agent workflow to automate deposition preparation, integrating diverse...