About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working... of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner...
About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working... technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams...
About the role: Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working... of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner...
as designated by the Customer Success and Sales Regional Directors. Ensure a rapid and successful adoption of any acquired solutions... a consistent high level client experience. 8+ years of Customer Success, Project Management, Program Management or relevant...
with Sales to pursue and win these. Meets or exceeds KPIs and goals, as set by Customer Success leadership. Integrity & Trust... while coordinating activities from multiple functions in a matrix environment. 5+ years of Customer Success, Project Management, Program...
a career in customer success are encouraged to apply. Tech Savviness: Strong technical aptitude and familiarity with SaaS..., such as technical support and product development, to resolve complex customer problems and escalate issues when necessary. Provide...
a career in customer success are encouraged to apply. Tech Savviness: Strong technical aptitude and familiarity with SaaS..., such as technical support and product development, to resolve complex customer problems and escalate issues when necessary. Provide...
. By delivering surplus value to each customer-in each and every interaction-the Partner Success Advisor will create deep customer... intimacy and knowledge. This customer intimacy will allow the Partner Success Advisor to be uniquely positioned to partner...
business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success... foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent...
Success leader who can manage a small team to drive product adoption, growth, and long-term customer health through... our customers healthy and growing. Your day to day Develop a Partner-focused Customer Success Strategy Build...
be instrumental in ensuring partnership success by understanding the technical and business environments of our customers and driving... strategic accounts, collaborating across internal teams to ensure partnership success Understand the technical and business...
a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer... Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer...
customer stakeholders (e.g., Information Technology Directors, Chief Technical Office [CTO], Chief Innovation Officer [CIO.... Captures and anticipates new customer needs and outcomes identified during the delivery of support programs, success...
technical, business, and executive-level stakeholders (including partners). Maps internal roles to customer priorities to action... to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific...
foundations of Customer Success at Notion: As an early member of our sales/success team, you'll be instrumental in helping define... company You have a track record of success in your current Customer Success or Account Management role Experience...
a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer... Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer...
approach to customer success. The CSM also utilizes internal tools and processes to keep management and teams... customer success plans to drive adoption, expansion, and long-term growth of Planview products across the customer enterprise...
the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales..., particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account...
About the role: Our Strategic Customer Success Managers pick up where our Services team leaves off, working closely... of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner...
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...