Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate First and second-line su...
Following tasks will be performed by external service provider: Translation of business requirements into an UI solution User Experience (UX) analysis Consultancy on UI at any step of the design of a digital solution (from brainstormi...
Your main task will be to design, publish and maintain webpages according to the standards of the European Commission in terms of visual identity, ergonomics, usability and accessibility. Description of tasks Web development: Create n...