of escalated customer issues; act as a subject matter expert on escalation protocols and remove barriers to resolution. Own account..., and overall support experience. Identify trends, systemic issues, and process breakdowns through postmortems and customer feedback...
informal coaching and mentorship to less experienced Support Escalation Managers and coordinate resources and establish...
informal coaching and mentorship to less experienced Support Escalation Managers and coordinate resources and establish... projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve...
customer relationship through managing Technical Support delivery and acting as an escalation point for Support Engineers..., technical support, product support, end-user support, IT Admin support, Consulting, or developer support. Knowledge of Azure...
to the Business Services Manager, you will lead a small Business Support Team and play a key role in ensuring the smooth day... projects that provide social and economic benefits to the people of NSW. They are looking for a Business Support Coordinator...
support older people through some of life's most difficult circumstances. Whether it's in our innovative residences... with support, career development opportunities, education, responsibility and recognition, work/life balance, and satisfying roles...
We are partnering with a global organisation based in North Sydney to appoint a Temporary Payroll Manager to cover... incumbent manager will remain available remotely during the cover period. About the Role This role sits at a review...
Description As a Senior Event Program Manager, you will own and drive the strategy and execution of significant event... delivery Lead cross-functional teams during both planning and onsite execution Serve as escalation point for critical issues...
—while staying in control. We’re looking for a Technology Compliance and Regulatory Manager to support Technology Risk at ING Bank... compliance awareness across the team. You’ll also support our first‑response process for technology incidents—managing triage...
Job Description Role purpose The Strategy Manager reports to the Director of Strategy and supports the delivery... initiatives, ensuring alignment across Global, Regional, South ASPAC and LEAP 2.0 priorities. Key responsibilities Support the...
to optimise spend, mitigate risk, and deliver optimal commercial outcomes. Support Sector BU tenders and implementation... development, innovation, and resilience through structured governance, escalation, and risk-sharing frameworks...
, not a permanent role; We support hybrid working from either Richmond (VIC) or Barangaroo (NSW) and your home office... Improvement, the Project Manager is responsible for the establishment, development, and successful delivery of Energy initiatives...
Manager (TAM) owns the post-contract support experience for Cloudflare's top Enterprise customers, ensuring smooth operations... based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Job Location...
Job Description The Sales Manager, Total Account Management (Sydney) will serve as the commercial leader..., and escalation management with customers. Drive growth across strategic accounts by identifying expansion opportunities, cross...
SENIOR RISK MANAGER – CONSUMER RISK AND COMPLIANCE – SYDNEY or BRISBANE At Allianz, we’re proud to be named... of processes to manage risk in line with the Board-approved risk appetite and the Allianz Risk Management Framework. Support...
The Accounting Manager is a senior leadership role within the Finance function, responsible for managing the accounting... with senior management to support operational and strategic decision-making. Key Responsibilities: Leadership & Accountability...
towards a common mission to help people see more and be more. The Sport Sales Manager NSW/VIC is accountable for driving sustainable...-through performance with key customers. Build and strengthen strategic customer partnerships, acting as the senior escalation...
towards a common mission to help people see more and be more. The Sport Sales Manager NSW/VIC is accountable for driving sustainable...-through performance with key customers. Build and strengthen strategic customer partnerships, acting as the senior escalation...
Team is growing and as a result, we are seeking a Cost Manager to join our team. This position will have a core focus..., escalation, growth and contingency Have an understanding of general construction methodologies Have on-site experience...
to maximize account growth. Provide high touch customer service, including escalation and coordination of support issues... with you. About the Role: CrowdStrike is seeking a Corporate Account Manager – Medlar to ensure that our customers...