. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues...-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support...
Customer Resolution: Act as a primary contact to understand issues and improve experiences for account-aligned customers and maintain relationships with internal and external teams to resolve customer issues. Mentor others on the team and p...
or a related technical support role, demonstrating effective escalation handling. Strong leadership and team management skills... multiple priorities concurrently. Join our team as an Escalation Manager and contribute to our commitment to delivering...
experience in telecommunications or a related technical support role, demonstrating effective escalation handling...-paced and dynamic environment, managing multiple priorities concurrently. Join our team as an Escalation Manager...
as an Escalation Manager and contribute to our commitment to delivering outstanding service and resolving complex issues to ensure... and prioritize escalation cases based on severity, impact, and customer needs. Collaborate with technical teams, suppliers...
or support Project Manager 1–2 team members on escalation handling and execution Scope & Complexity Manages moderate to high... in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Escalation Project Manager...
Support & Success Manager to lead a Manila-based team supporting a global HR software platform. This role oversees... primary escalation point for complex or high-severity (Severity 1) issues Oversee daily support operations including ticket...
APAC Support Manager Say hello to possibilities. It's not everyday that you consider starting a new career. We're..., on any device. This is where you and your skills come in. We're currently looking for an APAC Support Manager to lead customer...
Position Summary The Manager of Technical Support oversees our APAC Technical Support Engineers in both tactical... operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You’ll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You’ll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You'll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
looking for you. The Role, in Plain English This is a Senior Support Manager role, managing a dedicated pod within our Service Desk... in Manila. You'll be leading Support Technicians and Client SMEs who support multiple mid-market clients in a managed services...
Job Title: Manager of Customer Support Location: Remote About the Role The company is hiring a Manager... Ensure consistent, high-quality support across all customer touchpoints Establish clear processes, SLAs, and escalation...
Service Manager within the Access Support and Chase Connect team, you are responsible in managing a team of Access Support... with various levels of inquiries, delivering product training, incident response management and escalation support...
. Role Overview The Tier 2 Support Manager is responsible for leading the Tier 2 support function, ensuring high-impact... training on triage, investigation, and escalation best practices Collaboration with the Head of Customer Support Work in close...
Position Summary The Manager of Partner Support oversees our APAC Technical Support Engineers in both tactical... operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet...
Workflows Technical Customer Support provides product, technical and application support for LSEG customers globally...-performance, cost-effective service whilst providing customers with a memorable, positive experience. The Team Manager role...
Customer Support provides product, technical and application support for LSEG customers globally. With customer service...-effective service whilst providing customers with a memorable, positive experience. The Team Manager role within Workflows...
ABOUT THE ROLE Power Factors seeks a Manager in Technical Support Operations in the Customer Support department to complete... a pivotal role as an internal support escalation subject matter expert. Our technical support services provide our customers...