, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...
our values of honesty, reliability, openness, and humility. Your Role: We are looking for a Senior Customer Success Manager... best practices adopted across the CSM team, and serve as the strategic advisor customers rely on for CDP success. You'll probe deeply...
-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology... their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success...
Speaking Campaign Manager to create and execute customer-facing Lifecycle & Programmatic Marketing (CRM) campaigns in support... & strategic marketing campaigns. KEY RESPONSIBILITIES Build & launch personalised customer experiences globally for category...
. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer..., you will operate with autonomy while feeding back & being supported by the Director of Account Management. As a French-speaking...
. Key Responsibilities: Strategic customer selection: Identify and qualify high-impact customer stories based on business... based on business value and narrative potential Demonstrated success delivering compelling customer stories including...
. Key Responsibilities: Strategic customer selection: Identify and qualify high-impact customer stories based on business... based on business value and narrative potential Demonstrated success delivering compelling customer stories including...