monthly. We are looking for a Manager, Customer Success to manage our Onboarding and CSM teams supporting our global client... You have managed a team of Customer Success Managers globally You have managed a team responsible for Onboarding You adapt quickly...
to be part of this journey. About the Role As a Customer Success Manager (CSM), you are the primary point of contact.... We are on a mission to change the paradigm of customer engagement and value delivery—and we’re looking for passionate individuals who want...
and make a direct impact on customer retention and growth. The CSM must be technically savvy, with demonstrated experience... is preferred. Graduates with a passion for technology and a desire to pursue a career in customer success are encouraged...
transformation of global work. Responsibilities Accounts: The Senior CSM will focus on a smaller number of high-value strategic... customer by collecting product and operational feedback. CSM should prioritize requirements based on risk, urgency, and revenue...
, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value... our solutions strategy. What skills do I need? 3-5 years of relevant work experience in a customer-facing customer success...
, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value... our solutions strategy. What skills do I need? 3-5 years of relevant work experience in a customer-facing customer success...
Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients. This role... Plans operate to facilitate an optimal CSM-customer partnership. Clinical delivery or applications experience is a bonus...
, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner..., QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value...
, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner..., QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value...
performing CSM teams in B2B SaaS 6+ years of experience in a customer success role Passionate about developing people.... For more information, visit www.gong.io. We're looking for a customer-centric, strategic, and experienced leader to manage part...
so, this role will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including... of the other Customer Success team members (CSMs) aligned to the account. This role will serve as the primary post-sale...
with trusted, proven technology in each major category. The Customer Success Organization focuses on ensuring our customers... are successful. As the CSM, you will own driving and measuring the customer’s satisfaction and retention. The CSM will manage a portfolio...
transformation of global work. Responsibilities Accounts: The Senior CSM will focus on a smaller number of high-value strategic... customer by collecting product and operational feedback. CSM should prioritize requirements based on risk, urgency, and revenue...
with trusted, proven technology in each major category. The Customer Success Organization focuses on ensuring our customers... are successful. As the CSM, you will own driving and measuring the customer’s satisfaction and retention. The CSM will manage a portfolio...
customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals... by sharing best practices, success stories, and scalable approaches. Represent the voice of the customer and influence the...
customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals... by sharing best practices, success stories, and scalable approaches. Represent the voice of the customer and influence the...
: Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients. This role... Organizations, Hospital Systems, or Health plans operate to facilitate an optimal CSM-customer partnership. Clinical delivery...
professional to join our Customer Success Team. This pivotal role will focus primarily on onboarding and implementation for new... as their primary point of contact during onboarding. Understand customer workflows, business goals, and success metrics to align...
around key initiatives on our Customer Success roadmap Own the retention forecast of our Strategic customers, reporting risks...Description: Our Customer Success team is growing rapidly, and we are looking for a Team Lead to expand and manage...
around key initiatives on our Customer Success roadmap Own the retention forecast of our Strategic customers, reporting risks...Description: Our Customer Success team is growing rapidly, and we are looking for a Team Lead to expand and manage...