a ServiceNow ITSM Incident Manager to serve as a subject matter expert and operational leader for the Incident Management practice... in ServiceNow Incident Management, SLA governance, monitoring, analytics, and reporting. This role partners closely with Digital...
Description Emory Healthcare is seeking a ServiceNow ITSM Incident Manager to serve as a subject matter expert... through influence, with deep hands-on expertise in ServiceNow Incident Management, SLA governance, monitoring, analytics...
Description Emory Healthcare is seeking a ServiceNow ITSM Request Manager to serve as a subject matter expert... standards, process adherence, and ServiceNow functionality. Develop and deliver training content for ITSM users and junior ITSM...
a ServiceNow ITSM Request Manager to serve as a subject matter expert and operational leader for the Request Management practice..., and ServiceNow functionality. Develop and deliver training content for ITSM users and junior ITSM staff. Train new ITSM team...
Incident Manager Location: Remote / US - with 24/7 On-Call Rotation Reporting To: Senior Director of IT Operations & ITSM... Role Overview: We are seeking a highly motivated and experienced Global Incident Manager to lead the coordination...
. Hands-on experience with ServiceNow or other ITSM tools for incident, change, and problem management and Jira... Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies...
(Prometheus/Grafana/ELK, Datadog/New Relic) and ITSM integration (ServiceNow/Jira). AI-assisted engineering (CodeQL, Copilot.... Lead incident response and drive blameless post-mortems. Own DR objectives and testing cadence. Governance...