, and Knowledge Management workflows. Engage with help desk agents, support teams, and business stakeholders to gather functional... on ServiceNow ITSM, Knowledge Management, and automation capabilities to recommend innovative enhancements that improve Service Desk...
Responsibilities Peraton is seeking a Service Desk Reporting Analyst to support our EITSI Service Desk and operations... through presentation of the data. Proficiency with analytical tools to include ServiceNow, knowledge of data analysis...