, configuration items (CIs) and their relationships and links in the CMDB You train employees in the ITSM processes introduced in the... the accuracy, integrity, and reliability of configurations items in the Configuration Management Database (CMDB...
and service availability of the AIA ServiceNow platform for all AIA markets. Support and coordinate in the following areas...: . Support Transition . New services and products onboarding . Bug fix . Enhancements Set-up, configuration, and day to day...
and ServiceNow application, enabling bi-directional data flow with the ServiceNow CMDB. Normalise hardware and software configuration... to retirement. Skilled in maintaining accurate inventories and Configuration Management Database (CMDB) records. Experienced...
FlexeraOne and ServiceNow application, enabling bi-directional data flow with the ServiceNow CMDB. Normalise hardware... and software configuration item (CI) data through Technopedia enrichment, enhancing CMDB accuracy and minimising duplicate records...