Familiarity with at least one ITSM platform (preferably ServiceNow) Understanding of Customer Service Management Principles...
(e.g., application inventory, source control systems, identity management). Knowledge of ServiceNow: Familiarity... with ServiceNow (SNOW) data models and its function as a Configuration Management Database (CMDB) is highly desirable. Knowledge...
, SmartSheets, ServiceNow). Experience with machine learning, NLP, and advanced analytics. Prior experience in technical...
, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence. May have up to 10% COMSEC responsibilities...
. Ability to review tickets, recorded calls, and coach. Preferred experience with ServiceNow and Genesys. Identify trends.... Required and Desired Skills/Certifications: ServiceNow Certification and ITIL Certification is preferred. Experience performing quality...
all Data Request Tracking Utility (DRU) from MS Access into the ServiceNow platform as a modernization effort to help unify... with building ServiceNow applications. · Possess excellent problem-solving skills and be able to deploy alternate solutions when...
& automated integration via REST API Wiz configuration & automated integration via REST API ServiceNow configuration & automated...
Illumio Adaptive Security Platform (ASP) in enterprise environments Experience with CMDB systems such as ServiceNow, SIEM...
data, identify trends, and recommend performance improvements. Familiarity with ITSM systems such as ServiceNow or BMC...
or more of ITSM tool experience, SAP asset management, AssetSmart and ServiceNow. Ability to facilitate weekly or biweekly cross...
records in ServiceNow/CMDB, and ensuring all changes comply with established CM policies and procedures. This position... software associations to maintain compliance. Maintain Change and Configuration Management data within ServiceNow (or similar...
., ServiceNow, Azure DevOps). Strong written and verbal communication skills, with an emphasis on clear and organized documentation...
cyber operations program. We are seeking a ServiceNow SecOps Business Process / Technical Consultant to design, develop..., and implement ServiceNow Security Operations (SecOps) solutions that enhance the customer's ability to detect, respond...
users, to ensure coverage and traceability. Use tools such as JIRA, ALM, ServiceNow, and SQL editors for end-to-end test...
., ServiceNow, Azure DevOps). Strong written and verbal communication skills, with an emphasis on clear and organized documentation...
practices. Experience with Jira, Confluence, ServiceNow, MS Project, Power BI, and GitHub Enterprise for program and portfolio...
Management System (TMS) (e.g., ServiceNow). Provide training and user support for unified communications, remote access...
Directory / Azure AD HR systems (Workday, PeopleSoft) Cloud environments (AWS, Azure) ServiceNow and other enterprise...
Ticket Management System (TMS) (e.g., ServiceNow). Provide training and user support for unified communications, remote...