) and how to map controls to risks Familiarity with GRC tooling (e.g., ServiceNow GRC, OneTrust) Relevant certifications (e.g...
. Respond to payroll inquiries through the ServiceNow ticketing system. Qualifications: Bachelor’s degree in Human Resources...
Preferred Qualifications Federal agency or public-sector support experience Familiarity with ServiceNow or similar ITSM...
attention to detail Experience using ServiceNow in a Tier 1 - 4 support role Candidate must be a US citizen able to obtain DHS... Experience with any DHS agencies or entities Experience using ServiceNow in a Tier 1 - 4 support This position is contingent...
in the future Desired: Familiarity with logistics technology such as JIRA and ServiceNow is a plus 3.0 GPA Previous...
ServiceNow service delivery platform. Onboard, configure, and administer customer assets, including operating systems...
in ServiceNow. Create and maintain Knowledge Articles. Coordinate with Tier 2/3 teams for escalations. Deliver excellent customer... devices Proficiency with ServiceNow (ticket management) Experience with Five9 is highly preferred Certifications: CompTIA...
’s payroll ServiceNow ticketing system. Researching and resolving payroll-related questions involving tax withholding, direct...
Preferred Qualifications Federal agency or public-sector support experience Familiarity with ServiceNow or similar ITSM...
suitability clearance/EOD. · Experience with any DHS agencies or entities. · Experience using ServiceNow in a Tier 1 - 4...
such as ServiceNow, Jira, TeamDynamix, or comparable ESM/ITSM platforms. Strong requirements gathering, documentation, and analysis...
using ServiceNow. Coordinate and manage changes to configuration items, ensuring only authorized modifications... Certifications ITIL Certifications Microsoft DevOps Engineer Terraform Certifications ServiceNow Certifications...
via ServiceNow to ensure pertinent information is captured and updated in the system. In addition, this position... systems Create, update, close manage customer tickets in ServiceNow ticketing system Do the troubleshooting and escalate...
systems such as ServiceNow Education High school diploma or equivalency Desired Certifications MD-102 Endpoint...
with any DHS agencies or entities Experience using ServiceNow in a Tier 1-4 support (Oracle environment) This position...
. Document operating procedures and maintain accurate ticket notes. Manage and update tickets using ServiceNow or a similar... troubleshooting. Familiarity with PC, laptop, and thin client hardware. Experience with ServiceNow or a comparable ticketing...
ServiceNow workflows to drive continuous service improvements. Your leadership will ensure efficient workload distribution...-call resolution) and report trends. Implement and refine daily workflows and escalation protocols within ServiceNow...
suitability clearance/EOD. · Experience with any DHS agencies or entities. · Experience using ServiceNow in a Tier 1 - 4...
100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify... but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets, personnel file creation...
reporting and tracking systems such as BMC REMEDY and ServiceNow. Ability to lift/move/carry equipment when necessary (max..., and hardening Windows servers. Strong VMware experience. Experience using ServiceNow (or similar tool) to document incidents...