to ensure a seamless customer experience across all touch points. Manage day-to-day operations of the customer service team.... Provide training and support to team members in complaints handling and customer service skills Contribute to a positive team...
Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team..., write, and speak 2-3 years in customer service and team management. Strong leadership and communication skills. Ability...
Our client in Cape Town is recruiting for a French Customer Service Team Leader based in Cape Town to join their team..., write, and speak 2-3 years in customer service and team management. Strong leadership and communication skills. Ability...
We have an exciting opportunity for a Customer Service Centre Team Leader. As a Customer Service Centre Team Leader... Team Leader will share our exciting culture while upholding all procedures and policies and building relationships...
One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service... quality service is provided in each interaction - Facilitate effective communication between team and management to ensure...
Our client has an opportunity available for a Cards Customer Service Team Leader. Requirements: 12+ months... of recent tenure at the company in a Customer Service role. Understanding of the customer service environment. Understanding...
Our client has an opportunity available for a Customer Service Team Leader. Requirements: Degree in Consumer... behaviour, Communications, Business or equivalent – beneficial. 2+ years in a customer service operational, team lead capacity...
At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa... Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues...
Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised... Requirements Min 2+ years customer service team leader experience Strong sales ability & ability to handle client objections...
Job Summary Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative... and provide constructive feedback Requirements Min 2+ years customer service team leader experience Strong sales ability...
Job Summary At TTEC, we're all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town... report to the Operations Manager. We're looking for a leader to Act as one, as you will encourage and motivate you team...
Insurance Sales Team Leader Department: Sales (Bank Insurance Campaign) Reports To: Operations Manager Location...: Cape Town CBD Job Purpose: To lead and manage a high-performing team of insurance sales agents in a BPO environment...
and experience required Proven experience in a similar team leader or supervisor role within a medium size sales/service and claims...-channel contact centre. The Team Leader will play a pivotal role in coordinating daily activities, aligning resources...
: We are currently looking to recruit a talented Application Support and Service Desk Team Leader who can manage and motivate the team... of a Technical Application Support and Service Desk team. As team Leader you will be responsible for ensuring the team performs...
standards, KPIs, improvement activities, and one-to-one actions on track and up to date. The Team Leader is responsible... and team capability to enhance service and manage costs. Maintain quality, regulatory, and procedural documentation...
Job title: Business Banking Team Leader Reporting to: Head of Sales Location: Cape Town (Hybrid... strong, value-adding relationships to provide excellent service and recommendations on Lula products. If you are a driven leader...
Job title: Business Banking Team Leader Reporting to: Head of Sales Location: Cape Town (Hybrid... strong, value-adding relationships to provide excellent service and recommendations on Lula products. If you are a driven leader...
agreements. This includes managing a small team of accountants, client service management, and providing support to the.... 3. TEAM MANAGEMENT Oversee the preparation and delivery of accounting services as per fund documentation and service...
Leader is responsible for leading and motivating the Retentions team to safeguard customer loyalty, minimise service... oversight, ensuring the team delivers service excellence, meets retention targets, and continuously improves performance. The...
Insurance Sales Team Leader Department: Sales (Bank Insurance Campaign) Reports To: Operations Manager Location...: Cape Town CBD Job Purpose: To lead and manage a high-performing team of insurance sales agents in a BPO environment...