Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the... as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer...
At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa... while ensuring quality customer experience on every call as you’re the first line manager for your team. You’ll report to the...
Calling all team leaders & SME'S/2ICS or performance coaches with 12 months international BPO experience to check the... as they determine call center goals. Working with other supervisors and management team members to support agents and maximize customer...
Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised... Requirements Min 2+ years customer service team leader experience Strong sales ability & ability to handle client objections...
as a leader in customer service, multilingual support, and outsourcing innovation. Drive PR, content strategy, and digital... a global impact? Our client, a leading international Business Process Outsourcing (BPO) provider, is seeking a Business...
as a leader in customer service, multilingual support, and outsourcing innovation. Drive PR, content strategy, and digital... a global impact? Our client, a leading international Business Process Outsourcing (BPO) provider, is seeking a Business...
Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact... Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the...
CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South... African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader...
CALLFORCE BPO has entered an exciting period of growth, and we are looking for a Fibre Sales Team Leader... to join our team in Cape Town, The team leader will be responsible for managing a team of sales agents who sell fibre internet services...
to the Role 2 or more years of customer service experience in the BPO or hospitality sector with a high school diploma... is here for you as one dynamic, global family. You'll report to the Team Leader. You'll contribute to the success of the customer experience...
to resolve their issues What You Bring to the Role 2 or more years of BPO customer service experience... is here for you as one dynamic, global family. You'll report to the Team Leader. You'll contribute to the success of the customer experience...
Senior Customer Service and Sales Manager (Sales and Service) – Cape Town At TTEC, we’re all about the Human... understanding of customer service and sales operations. Proficiency in CRM and performance management tools. Strategic thinking...
of Customer service reps to deliver world class customer experience. Coach, support, drive and engage with you team to deliver the... best results in KPIS and SLAs Job Description Main purpose To lead, inspire and engage a team of Customer Service Advisors...