SLAs. Manages service performance, drives continuous improvement, and acts as the main point of contact for service-related... matters. Collaborates with technical and business teams to monitor, forecast, and optimize service quality. Ensures alignment...
About the job Service Desk Agent - Level 1 Working schedule: Eastern Standard Time/ Pacific Standard Time (Days... and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing, and escalation to Level 2...
Manager Admin Center Requirements: Strong Customer Service Skills Excellent oral/written communication skills Thorough... instructions, ticket routing, and escalation to Level 2 and Level 3 support groups Familiarity with common software installations...
We are seeking a Manager, Consolidation &; Financial Reporting to lead the monthly consolidation process, oversee..., detail-oriented, and comfortable working directly with senior stakeholders, including subsidiary-level CFOs and external...
and identify new opportunities for testing and quality engineering services. Mentor junior sales associates (for manager-level... Minimum 4 years of experience in IT/B2B service sales; experience in QA/testing, software development, or consulting preferred...
Job Title Associate Manager - HOS Customer Care Management Level 1 Purpose of the role Amadeus is committed... required standards of service Reinforce proper case handling procedures are followed including high level of quality and appropriate case...
service by automatic systems - some DNS record creation/deletion/updates and DHCP management. Troubleshoot all DDI related...
, business, and corporate customers. We pride ourselves on our outstanding customer service and punching way above our weight... in the industry. We're looking for a Mid-Level Software Engineer who is focused on delivering high-quality code...
customer service and punching way above our weight in the industry. We're looking for a Mid-Level Software Engineer who... Manager Participating in on-call rotation when required What We'd Love To See Bachelor of Computer Science or equivalent...
through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business.... Responsibilities: Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA...
Leave Flexitime Paid Vacation Leave Transportation Allowances Mid-Senior Level / Manager IT and Software Computer... praise for its fresh and unique approach to addressing real felt pains of sales, operations, and service organizations...
, recognised with multiple customer satisfaction and quality service awards for delivering reliable broadband, mobile, and managed... solutions. The Opportunity Boost operational impact within Australia's competitive telco space - shaping smarter service...
BI Analyst, Level 1 Philippines, Remote - Candidates must be based in the Philippines Perks- Remote and Health Care... email defenses, covering phishing detection and response gaps. Reporting to the Manager, BI Development, the BI Data Analyst...
(Entry-Level) Work Type: Remote/WFH, Full-time Working Hours : 7:00 AM - 4:00 PM Eastern Time Reports To: Controller... / Finance Manager Start Date : ASAP ABOUT THE COMPANY: One of Central New York's leading full-line produce distributors...
About the job Technical Support Level 1 From glitches to game plans-be the force that keeps IT flawless. Hi! We're... Smartsourcing, and we need a full-time, onsite Technical Support Specialist to take our clients IT game to the next level. Whether...
to achieving the highest level of maturity in ITAM operations. Maintain a high degree of accountability, excellent customer service... Asset Manager in the Philippines. Responsibilities: Implement an effective Software Asset Management (SAM) Program...
to achieving the highest level of maturity in ITAM operations. Maintain a high degree of accountability, excellent customer service... Asset Manager in the Philippines. Responsibilities: Implement an effective Software Asset Management (SAM) Program...
Overview Our product is a self-service Employee Experience portal which will allows customer to configure and manage the... parameters that benefit needs. You'll work closely with your peers in a cross functional team, with the Engineering Manager...
and enterprise integration patterns Solid understanding of project delivery frameworks and governance Mid-Senior Level / Manager... is responsible for translating high-level architectural designs into detailed technical solutions, leading the technical...
manager to develop and execute action plans to address gaps Experience with agile methodologies Produce detail design... such as Git including branching/merging, resolving code conflicts, and 3-way and baseless merges Strong customer service skills...