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Keywords: Service Excellence Manager, Location: Kuala Lumpur

Page: 1

Manager, Service Excellence & Resolution (Complaint Handling) (Insurance Contact Centre)

. Ensure compliance with regulatory requirements, internal governance and company policies. Support effective service recovery...' experience in complaint handling, customer service, risk, or compliance roles. Strong analytical and problem-solving skills...

Company: Great Eastern
Location: Kuala Lumpur
Posted Date: 12 Feb 2026

Service Excellence Manager

About The Job Danone Asia & Service Delivery Centre-Kuala Lumpur is an organization that delivering unparalleled... integration. To enhance operational efficiency and service delivery within DBS Asia Service Lines by leading continuous...

Company: Danone
Location: Kuala Lumpur
Posted Date: 12 Feb 2026

Manager, Service Excellence & Resolution (Complaint Handling) (Contact Centre)

. Ensure compliance with regulatory requirements, internal governance and company policies. Support effective service recovery...' experience in complaint handling, customer service, risk, or compliance roles. Strong analytical and problem-solving skills...

Location: Kuala Lumpur
Posted Date: 28 Jan 2026

Excellence Manager - SSC

The Service Excellence Manager will oversee and enhance the accounting and finance processes within the FMCG industry.... WFH FlexibilityCareer Progression A successful Excellence Manager - SSC should have: A degree in Accounting, Finance...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 24 Feb 2026
Salary: 120000 - 180000 per year

Manager, Process Excellence

&D) To govern process ownership, compliance, and measurement of business impact What You'll Do The Process Excellence (PEX) Manager... era of travel. Care to be a part of this revolution Join us! About Process Excellence (PEX) Team In CEG The PEX is the Customer...

Location: Kuala Lumpur
Posted Date: 06 Feb 2026

Senior Customer Excellence Manager

Role Overview The Senior Customer Excellence Manager owns the full post-sales customer lifecycle, with accountability... a global team of generalist Customer Excellence Consultants and is responsible not only for delivery quality and customer...

Location: Kuala Lumpur
Posted Date: 26 Jan 2026

Regional Planning Excellence Manager

necessary, the Excellence Steward aligns with the owner of the performance matrix to define an actionable plan for improving... to streamline and enhance the Demand & Supply Planning processes. Collaborate with the Excellence Stewards in the other markets...

Company: Nestlé
Location: Kuala Lumpur
Posted Date: 19 Feb 2026

Business Excellence Manager, UFS MYSG

performance, and uncover opportunities for improvement. Process Excellence & Continuous Improvement Process Optimization... experience in a role focused on business operations, supply chain management, or operational excellence in a data-intensive...

Location: Kuala Lumpur
Posted Date: 24 Jan 2026

Payroll Process Excellence Manager

, ensuring operational excellence and compliance with legal and regulatory requirements. Provide guidance and support to HR... comprehensive process documentation, service catalogs, and performance metrics. HR Community Contribution Actively participate...

Company: BASF
Location: Kuala Lumpur
Posted Date: 22 Jan 2026

Manager, Learning Excellence

To drive the SME On-Boarding program. Develop training curricula and material for GBTB sales and service programs...

Company: Alliance Bank
Location: Kuala Lumpur
Posted Date: 08 Feb 2026

Customer Excellence Associate

Job Brief The Customer Excellence Associate is responsible for delivering timely, accurate, and professional customer... enquiries and complaints in accordance with established turnaround times (TAT), service standards, and regulatory requirements...

Location: Kuala Lumpur
Posted Date: 22 Jan 2026

Customer Excellence Associate

Job Brief: The Customer Excellence Associate is responsible for delivering timely, accurate, and professional customer... enquiries and complaints in accordance with established turnaround times (TAT), service standards, and regulatory requirements...

Location: Kuala Lumpur
Posted Date: 22 Jan 2026
Salary: 3000 - 3300 per month

Customer Excellence Associate

and service enhancements. Other Responsibilities Perform any other duties or tasks as assigned by the Manager in support...Job Brief: The Customer Excellence Associate is responsible for delivering timely, accurate, and professional...

Company: Tune Protect
Location: Kuala Lumpur
Posted Date: 20 Jan 2026

Senior Executive Excellence - Customer Experience and Engagement

Join Our Family Today. Together, We'll Make Travel Better. The Customer Service Manager is to ensure that guests... and to attend meeting(s) when required. To conduct On the Job Training (OJT) for team members on customer service topics...

Location: Kuala Lumpur
Posted Date: 12 Feb 2026

Representative III, MPC - Excellence Center - APAC

etc.) Access risk level of complaints & appeals from members and customers and escalate to team supervisor/manager... service aligning with the defined processes and meeting the SLAs. Managing each case file with an efficient solution...

Location: Kuala Lumpur
Posted Date: 05 Feb 2026

TikTok Shop - Service Solution Program Manager

is looking for an experienced Service Solution Project Manager role to drive regional operational excellence. SSC is looking for an experienced... Service Solution Project Manager role to drive regional operational excellence for the region. Responsibilities - Develop...

Company: TikTok
Location: Kuala Lumpur
Posted Date: 25 Feb 2026

People & Operations Manager - Shared Services

The People & Operations Manager - Shared Services will oversee and manage business services operations. This role..., e‑procurement, and helpdesk inquiries Ensure all service levels, KPIs, and governance standards are consistently met Maintain...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 24 Feb 2026
Salary: 150000 - 216000 per year

Finance Manager - Shared Service

in the U.S. and abroad. We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk.... We are seeking a self-starting, detail-oriented Finance SSC Manager to join our team in Malaysia. This Malaysia-based role...

Posted Date: 18 Feb 2026

MGR, Branch Service Manager

. Job Description The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia... service excellence and operational efficiency. Ensure all branch service activities adhere to UOB's internal policies...

Company: UOB
Posted Date: 12 Feb 2026

MGR, Branch Service Manager

. Job Description The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia... service excellence and operational efficiency. - Ensure all branch service activities adhere to UOB's internal policies...

Company: UOB
Posted Date: 12 Feb 2026