Job Category: Information Technology Job Description: SERVICE DESK TECHNICIAN - INFORMATION TECHNOLOGY SERVICES... referral of difficult questions and problems to appropriate technical, professional or service personnel. QUALIFICATIONS...
: Provides initial Level II call support for the Service Desk including monitoring of workflow and proper incident escalation... or 2 years' relevant experience in a Service Desk/Help Desk environment. Successful completion of at least one formal...
Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven... to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience...