Responsibilities We are looking for a skilled and proactive Tier 2 Service Desk Representative to join our IT support... Responsibilities: Provide Tier 2 support for technical issues escalated from Tier 1 Service Desk, focusing on diagnosing...
and take your career to the next level! SecuriGence is seeking a Service Desk Technician Tier 2 to join our IT support team in Washington...Job Description: Summary Service Desk Technician Tier 2 Washington, DC Are you ready to enhance your skills...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... for troubleshooting Strong communication and customer service skills, with a professional demeanor in support of executive-level users...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... for troubleshooting Strong communication and customer service skills, with a professional demeanor in support of executive-level users...
Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... for troubleshooting Strong communication and customer service skills, with a professional demeanor in support of executive-level users...
, and service desk functions. Responsibilities: As a Tier II Desktop Support Specialist, you will: Provide troubleshooting... and refresher training to users on computer systems and applications. Support Tier I Service Desk escalations by providing Tier II...
Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist... related experience Three (3) year's experience in Service Desk Tier 1 Support CompTIA Security+ CE Experience with Remedy...
related experience Two (2) year's experience in Service Desk Tier 1 Support CompTIA Security+ CE Experience with Remedy... Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist...
Clearance: T5/6C High Risk Public Trust Location: Onsite – Washington, D.C. Summary:Provide senior-level Tier 1/2... support for OIG HQ and field offices. Lead help desk operations and ensure VIP/SLA responsiveness. Key Duties...
and with minimum supervision Provide continuous status updates to Remedy work logs to be viewed by Service Desk Analysts and by the..., 2 Factor Authentication, remote tools and all OPM owned COTS and GOTS products. Escalate tickets to Tier II/Tier III...
on responsive technical support and collaboration across IT teams. Position Overview: As a Service Desk Technician - Senior..., you will be responsible for providing tier 1 and tier 2 technical support to OCFO staff, resolving hardware and software issues across desktop...
to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop... Complete Description: The Service Desk Technician - Senior provides technical support for customers who experience computer...
level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including.... Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications...
in managing a tier 1 and 2 IT Service Desk. Proven leadership experience managing personnel across multiple functional areas... to lead and oversee Tier 1 and 2 IT service delivery operations for a key client on Capitol Hill. This role serves as the...
on-site* Complete Description: The Service Desk Technician Level 2 provides technical support for customers who experience... and managed to resolution within defined service level agreements. Ability to provide tier 1 support for a Windows-based desktop...
and supervise Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery. Oversee the IT.... About this Role: The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees...
and managed to resolution within defined service level agreements. Ability to provide tier 1 and tier 2 support for a Windows... accounts and Active Directory. Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common...
and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365... and Adobe, as well as managing user accounts and Active Directory. Ability to provide tier 1 and tier 2 support for iOS-based...
Overview: Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical... support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities: Receive...
Job Description: Overview Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians... to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center...