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Keywords: Service Desk Support – Tier 2, Location: Washington DC

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Service Desk Support – Tier 2

Responsibilities We are looking for a skilled and proactive Tier 2 Service Desk Representative to join our IT support... Responsibilities: Provide Tier 2 support for technical issues escalated from Tier 1 Service Desk, focusing on diagnosing...

Company: Peraton
Location: Washington DC
Posted Date: 09 Oct 2025
Salary: $51000 - 82000 per year

Service Desk Technician Tier 2

and take your career to the next level! SecuriGence is seeking a Service Desk Technician Tier 2 to join our IT support team in Washington...Job Description: Summary Service Desk Technician Tier 2 Washington, DC Are you ready to enhance your skills...

Company: Chenega
Location: Washington DC
Posted Date: 03 Oct 2025

Tier 2 Technical Support Representative

Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... for troubleshooting Strong communication and customer service skills, with a professional demeanor in support of executive-level users...

Company: Peraton
Location: Washington DC
Posted Date: 06 Aug 2025
Salary: $51000 - 82000 per year

Tier 2 Technical Support Representative

Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... for troubleshooting Strong communication and customer service skills, with a professional demeanor in support of executive-level users...

Company: Peraton
Location: Washington DC
Posted Date: 05 Aug 2025
Salary: $51000 - 82000 per year

Tier 2 Technical Support Representative

Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced... for troubleshooting Strong communication and customer service skills, with a professional demeanor in support of executive-level users...

Company: Peraton
Location: Washington DC
Posted Date: 05 Aug 2025
Salary: $51000 - 82000 per year

Computer Support Specialist (Tier II Desktop Support) - DOJ NSD - Active Top Secret Required

, and service desk functions. Responsibilities: As a Tier II Desktop Support Specialist, you will: Provide troubleshooting... and refresher training to users on computer systems and applications. Support Tier I Service Desk escalations by providing Tier II...

Location: Washington DC
Posted Date: 05 Oct 2025

Service Desk Support Specialist II

Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist... related experience Three (3) year's experience in Service Desk Tier 1 Support CompTIA Security+ CE Experience with Remedy...

Posted Date: 24 Jul 2025

Service Desk Support Specialist I

related experience Two (2) year's experience in Service Desk Tier 1 Support CompTIA Security+ CE Experience with Remedy... Tier 1 Service Desk Support for all applications supported by HQMC ARI. The Service Desk Support Specialist...

Posted Date: 24 Jul 2025

Help Desk Support Specialist (Senior)

Clearance: T5/6C High Risk Public Trust Location: Onsite – Washington, D.C. Summary:Provide senior-level Tier 1/2... support for OIG HQ and field offices. Lead help desk operations and ensure VIP/SLA responsiveness. Key Duties...

Company: CSV-TAUREAN
Location: Washington DC
Posted Date: 26 Aug 2025

Call Center Representative (Tier 1)

and with minimum supervision Provide continuous status updates to Remedy work logs to be viewed by Service Desk Analysts and by the..., 2 Factor Authentication, remote tools and all OPM owned COTS and GOTS products. Escalate tickets to Tier II/Tier III...

Company: ETalentNetwork
Location: Washington DC
Posted Date: 21 Sep 2025

Service Desk Technician Located in Washington, DC

on responsive technical support and collaboration across IT teams. Position Overview: As a Service Desk Technician - Senior..., you will be responsible for providing tier 1 and tier 2 technical support to OCFO staff, resolving hardware and software issues across desktop...

Posted Date: 02 Oct 2025

Service Desk Technician – Senior

to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop... Complete Description: The Service Desk Technician - Senior provides technical support for customers who experience computer...

Location: Washington DC
Posted Date: 28 Sep 2025
Salary: $43 per hour

Service Desk Technician - Senior

level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including.... Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications...

Company: AHU Technologies
Location: Washington DC
Posted Date: 28 Sep 2025
Salary: $38 - 43 per hour

Service Desk Project Manager

in managing a tier 1 and 2 IT Service Desk. Proven leadership experience managing personnel across multiple functional areas... to lead and oversee Tier 1 and 2 IT service delivery operations for a key client on Capitol Hill. This role serves as the...

Posted Date: 10 Sep 2025

Service Desk Technician

on-site* Complete Description: The Service Desk Technician Level 2 provides technical support for customers who experience... and managed to resolution within defined service level agreements. Ability to provide tier 1 support for a Windows-based desktop...

Location: Washington DC
Posted Date: 02 Aug 2025
Salary: $30 - 35 per hour

IT Help Desk Manager

and supervise Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery. Oversee the IT.... About this Role: The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees...

Company: IT Veterans
Location: Washington DC
Posted Date: 12 Oct 2025

Senior Help Desk Analyst

and managed to resolution within defined service level agreements. Ability to provide tier 1 and tier 2 support for a Windows... accounts and Active Directory. Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common...

Company: NFF Inc
Location: Washington DC
Posted Date: 28 Sep 2025

Senior Help Desk Analyst

and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365... and Adobe, as well as managing user accounts and Active Directory. Ability to provide tier 1 and tier 2 support for iOS-based...

Posted Date: 28 Sep 2025
Salary: $55000 per year

Help Desk Specialist II

Overview: Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical... support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities: Receive...

Posted Date: 26 Sep 2025

Help Desk Specialist II

Job Description: Overview Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians... to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center...

Posted Date: 26 Sep 2025