Service Desk Manager Certifications: Current ITIL Certification Help Desk Institute (HDI) certifications Position... Overview Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership...
The Program Manager will oversee a large-scale enterprise IT Service Desk, Executive Support, Accounts Management... contracts Experience overseeing large-scale service desk environments (50+ FTE preferred) Strong executive communication...
Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service... Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the...
Job Description: Summary NetImpact Strategies is seeking an experienced Help Desk Manager to oversee and optimize... to improve support efficiency. Train, coach, and mentor Help Desk staff to uplift service standards and technical proficiency...
capable Help Desk Support Specialist (Server) to lead midnight shift operations within the Network Operations Center (NOC... operations are acted on promptly, effectively and closed out promptly, meeting established metrics, service level agreements...
KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging... or walk into the customer service center, remotely, or at the customer’s location. The candidate shall be prepared to perform...
service level metrics for call response, technical support, and customer service Resolve trouble calls using desk-side...: Information Technology Infrastructure Library (ITIL) Foundation certification or higher Tier II Service Desk certification...
Position: Help Desk Support, DeskSide JWICS Support Location: Alexandria, VA Work Environment: On-site Clearance... Coordinate with telecommunications vendors to resolve billing disputes and service issues Ensure compliance with DoD and federal...
by providing routine (daily) oversight of Help Desk personnel and working closely with the Project Manager to ensure consistent... Project Manager. Serves as a point of contact for Help Desk staff regarding scheduling, coverage, and operational questions...
clients about our service offerings, product selection and membership program. Additionally, this position will manage the... schedule and provide creative solutions to problems helping maximize the client experience and provide support to the service...
with training) Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA... Status: Non-Exempt Summary: Promotes quality customer service and processes sales and registration transactions. Acts...
services. Reporting directly to the Senior Program Manager, this role ensures operational excellence across Service Desk, Asset... more at About the Opportunity Program Manager – Enterprise Operations Service Delivery Location: Alexandria, VA Company: DMI, LLC...
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front...
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front...
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front...
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front...
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front...
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner... according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front...
to lead onsite operations supporting the U.S. Patent and Trademark Office (USPTO) Service Desk, Advanced Problem Resolution... service delivery operations supporting more than 14,000 users nationwide. The Project Manager will serve as the primary onsite...
best practices. The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution... Manager for a potential opportunity to lead and oversee the delivery of IT service management programs and initiatives...