Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK LEAD L2 City: Kuala Lumpur State/Province: Kuala Lumpur Posting Start... efficiencies Language Support: English, Mandarin, and Bahasa Mandatory Skills: TIS Service Desk . Experience: 5-8 Years...
Responsibilities: Oversee and manage all Service Desk activities during the shift, ensuring smooth and efficient... regular reports and management information related to Service Desk performance. Allocate agents to tasks such as queue...
Responsibilities: Oversee and manage all Service Desk activities during the shift, ensuring smooth and efficient... regular reports and management information related to Service Desk performance. Allocate agents to tasks such as queue...
, categorize, and track all incidents and service requests in the designated ITSM/ticketing system. Adhere to SLA commitments..., response timelines, and ticket ownership protocols to ensure high-quality service delivery. Collaborate with internal technical...
is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams... proactive steps to make improvements in efficiency, effectiveness and productivity. Leadership Lead by example, personally...
is to provide a predictable, scalable, high quality, contracts service, by understanding customer intent and aligning Oracle teams... and how to meet them Takes proactive steps to make improvements in efficiency, effectiveness and productivity. Leadership Lead...
, with at least 1-2 years' experience working in a Service Desk Environment. Preferable with ITIL foundation certification - Added... to work. We empower our people to co-create with our customers to achieve the extraordinary. Are you ready to lead the journey...
Jobs Job Description Thai Bilingual Service Desk Agent (Talent Pool) - Malaysia Job Location: Kuala Lumpur Location Flexibility: Primary... innovation and digital transformation, and we invite you to be part of this journey. Role Purpose: The Service Desk Agent...
Kuala Lumpur, Malaysia Company: Singtel Group Be a part of something BIG! The IT Service Desk Support... is responsible in providing First Call Resolution (FCR) technical support via phone, self-service tickets and live chat. He/She...
Be a part of something BIG! The IT Service Desk Support is responsible in providing First Call Resolution (FCR...) technical support via phone, self-service tickets and live chat. He/She will ensure tickets raised as per above channels...
’s world at work. About the Opportunity As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitality... their needs or concerns. Support the Community Management team with maintaining the front desk operations throughout the day...
and business conduct. As a Front Desk, You Will Lead, supervise, and mentor a team of front desk admins, fostering a high...-performance team culture committed to exceptional customer service. Oversee and coordinate daily front desk activities including...
of ethics and business conduct. As a Front Desk, you will: Lead, supervise, and mentor a team of front desk admins..., fostering a high-performance team culture committed to exceptional customer service. Oversee and coordinate daily front desk...
Front Office Lead Cum Security Coordinator Job Description Position: Front Office Lead cum Security Coordinator Reports... to: Assistant Facilities Manager Location: Malaysia Position Overview The Front Office Lead cum Security Coordinator leads a team...
industry, join our team as we help shape a brighter way forward. Front Office Lead cum Security Coordinator... Job Description Position: Front Office Lead cum Security Coordinator Reports to: Assistant Facilities Manager Location: Malaysia Position...
industry, join our team as we help shape a brighter way forward. Front Office Lead cum Security Coordinator... Job Description Position: Front Office Lead cum Security Coordinator Reports to: Assistant Facilities Manager Location: Malaysia Position...
as a CDD Process Assurance Lead. Job Purpose The CDD Process Assurance Lead's role is to run the process assurance... Head of CDD and the respective collaborators. The CDD Process Assurance Lead will be acting as maintainer of the CDD...
, hardening, maintenance, and service request fulfilment. Lead and coordinate response during Priority 1 and Priority 2 incidents... database-related incidents. Monitor and manage the team's Service Desk Plus (ManageEngine SDP) ticket queue to ensure timely...
Job Purpose Job Purpose: Responsible for supervising the operations of the airport kiosk or ticketing desk, with the... primary focus on providing exceptional customer service, troubleshooting and effective resolution of all customer inquiries...
to Database platform Monitor the groups Manage Engine SDP (Service Desk plus) ticket queue to ensure all service request tickets... Database administrators adhere to Great Eastern service request, incident, change, release and patch management process Ensure...