development, and beyond, we are here to help. We are seeking a full-time Service Desk Lead to join our team. Role Summary: The... Service Desk Lead is responsible for leading day-to-day IT Service Desk operations, ensuring timely and effective support...
development, and beyond, we are here to help. We are seeking a full-time Service Desk Lead to join our team. Role Summary... The Service Desk Lead is responsible for leading day-to-day IT Service Desk operations, ensuring timely and effective...
Overview: The Service Desk Lead manages and mentors service desk staff, ensuring they are well-trained and equipped... service desk to include monitoring performance metrics and service level agreements (SLAs). Act as the primary point...
Overview The Service Desk Lead manages and mentors service desk staff, ensuring they are well-trained and equipped... service desk to include monitoring performance metrics and service level agreements (SLAs). Act as the primary point...
Overview: JOB TITLE: Service Desk Lead GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law...’s mission. The Service Desk Lead will play a vital role in managing user support operations, ensuring timely and effective issue...
Administration and Modernization Onsite and Remote IT Service Desk Operations Cybersecurity Operations and Training Serve as the... support FLETC Headquarters, Training Delivery Points (TDPs), and Partner Organizations. The Program Manager will lead...