. - Installation of Monitoring Applications for a Set of Virtual Servers. - Installation and start-up of Ticket System (Service Desk...: Technical/University Level Location: Buenos Aires and with the possibility of moving to locations Work modality: In-person...
support for Corporate Service Desk team. - Deploy OS and 3rd party patches to remediate vulnerabilities. - Maintain systems... and implement new technologies and services. - Assist internal customers, during M&A; activity, new deployments, or service-related...
as per help desk procedures and allocated timelines. - Escalate unresolved incidents and service requests within agreed... timescales. - Log incident and service request details per help desk procedures. - Communicate with customer regarding incident...
). Experiencia previa en soporte técnico, Service Desk o NOC de 2 años o más. Conocimiento de herramientas de monitoreo y gestión...