The primary function of this role is to provide a technical response/ fix to incidents and service requests reported... technical areas: Cisco R&S at a Service provider level, Cisco management tools, Juniper and Extreme Firewalls, Nexus 1-7K...
a general knowledge of service desk guidelines, processes and procedures Assist with internal adhoc IT support queries.... Responsibilities: Logging of Incidents and Service Requests, ensuring end to end management and ownership of tickets. Handling 2nd...
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work... successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk...
SUMMARY: - POSITION INFO: Job Title: Service Desk Engineer (Hybrid - Cape Town) We're looking for a skilled... Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times...
is looking for an experienced Senior Support Infrastructure Engineer with a proven track record of delivering top-tier IT service desk solutions... of delivering top-tier IT service desk solutions. The ideal candidate will be required to maintain regular dialogue with clients...
is looking for an experienced Senior Support Infrastructure Engineer with a proven track record of delivering top-tier IT service desk solutions... of delivering top-tier IT service desk solutions. The ideal candidate will be required to maintain regular dialogue with clients...
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work... successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk...
We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work... successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, answering service desk...
Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer... users. Troubleshoot hardware, software, and network issues. Manage service requests and incidents through the ticketing...
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work... successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk...
Job Summary We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product.... The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers...
prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues... in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth...
prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues... in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth...
! Job Description Join Our Dynamic Team as a Project Delivery Engineer! Are you passionate about technology? Do you thrive in a fast-paced, innovative... Provide exceptional service - you will conduct yourself in a helpful and proactive manner ensuring clients concerns...
Application Support Engineer. This role will focus on Help Desk administration, Administering MS SQL scripting, and Server... policies. Perform Help Desk administration by ensuring all assigned calls are logged, updated, monitored, and escalated...
for you! What will you be doing? The Purpose of your role Operating as a predominantly desk-based technician providing world class service... to research faults or refer to documentation when necessary. Qualifications Previous experience on a service desk...
. More about this Ozow fantastic position Many support queries are of a technical nature and therefore as an Ozow support engineer.... From a support technician to engineers' point of view, your role is to ensure that customers receive excellent and consistent service...
Company Description AECOM is seeking a Engineer - Geotechnical to be based in South Africa's Enterprise Capabilities.... Prepare and review a wide range of technical documents, including desk studies, interpretative reports, specifications...
Support Engineer provides advanced technical support to internal users, serving as a key escalation point from the Service... raised by the Service Desk. · Deliver high-touch, in-person support for walk-up users, including troubleshooting hardware...
. You’ll become part of our new Cape Town based Technical Support Team, working with Service Desk engineers and consultants... support environment on a service desk Excellent verbal & written English Robust influencing and interpersonal skills...