Overview GovCIO is currently hiring for a Service Desk Analyst – Team Lead to provide first-line technical support... to the organization's end-users to resolve issues related to IT hardware and software. The service desk analyst team lead...
. As a Lead Analyst on our Outage Support Services (OSS) team, you will function as the Subject Matter Expert (SME) for the Book..., Change Management, & IT) Lead testing activities for 9114 related SAP Mods/Enhancements A key SME (Subject Matter Expert...
company’s success. As a Technology Solution Center Analyst Lead within PNC's Technology organization, you can sit in Akron, OH... with support changes/updates - Adhere to Service Desk and Company Polices and Incident Management process PNC will not provide...
company's success. As a Technology Solution Center Analyst Lead within PNC's CDS MIDWEST organization, you can sit in Portage.../updates - Adhere to Service Desk and Company Polices and Incident Management process PNC will not provide sponsorship...
Experience with Service Desk ticketing System Other Qualifications & Desired Competencies Knowledge of Salesforce application... mindset to act tactically but think strategically Strong collaboration skills and working as both Team Lead and/or Project...
1244 Senior Human Resources Analyst serves as team leader in recruitment and selection, classification and compensation... Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the...
is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services... and support audits. Team & Tool Management: Partner with ITSM process owners, service desk staff, and analysts to manage the...
and support of the multiple 24X7 Operational roles related to Network Technologies (NetTech), After Hours Service Desk, Security... and network problems and failures. Encompasses the Operational roles of Network Technologies (NetTech), After Hours Service Desk...
process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco... US Navy, then Serco has a terrific opportunity for you! As the Experienced Sustainment Engineering Support Analyst working...
process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco... US Navy, then Serco has a terrific opportunity for you! As the Experienced Sustainment Engineering Support Analyst working...
to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support... build specifications, team processes and complex clinic workflows. QA complex builds, Service Update (SU) modifications...
contributor to the overall goals of the team support model. Serve as internal advisor to other analyst as the lead working... Epic Patient Access Application Analyst on our Install team supports the mission of OCHIN though complex configurations...
Management. S2P SAP Analyst reports to S2P Process Lead who provides an oversight of the entire end-to-end S2P process.... Primary Job Duties and Responsibilities: Serve as a critical member of project teams and a Subject Matter Expert (SME...
Job Summary The Sr. Support Analyst is a technical leader on the IT Service Desk team and reports to the IT Service... as needed. As a Service Desk SME, you will be a senior Service Desk resource for our Service Desk Operations that includes understanding...
Automation SME Lead, look for opportunities for team development in a manner consistent with company policy and procedures... first-time fix rate at the Service Desk Through the effective use of a knowledge base, ensure sharing and transfer...
to document in service desk and close out related user issues and tickets Proven ability to design, develop and update training... support as needed for projects, optimization or service desk areas. Work collaboratively and establish strong working...
to document in service desk and close out related user issues and tickets Proven ability to design, develop and update training... support as needed for projects, optimization or service desk areas. Work collaboratively and establish strong working...
Review Tickets with Team Lead Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team..., Hardware, and Software Answer Incoming Service Desk phone calls and chats when not at a client site Attend monthly training...