2–4 years in a service desk / technical support role (SaaS, IT, or developer-facing product). Strong troubleshooting...; empathetic with a service mindset. Experience with a modern ticketing system (e.g., Zendesk, Jira Service Management, Freshdesk...
scope, evidence, actions, timelines, decisions, and resolution rationale. Act as an escalation point for the Service Desk... Our IT Team is looking for a Security Operations Analyst II responsible for leading in-depth investigations and incident...
and find ways to accomplish project goals in the context of dynamic business/technical environments Provide customer service... will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person...
and find ways to accomplish project goals in the context of dynamic business/technical environments Provide customer service... will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person...
motivated and skilled Co-ordinator/Engineer who is also proficient as a Security Analyst. This individual should be passionate... analyst, identifying potential vulnerabilities and implementing countermeasures. Good knowledge continuous integration...
motivated and skilled Co-ordinator/Engineer who is also proficient as a Security Analyst. This individual should be passionate... analyst, identifying potential vulnerabilities and implementing countermeasures. Good knowledge continuous integration...