tier 1 service to end users by answering and responding to incident and service requests submitted via the Service Desk... with other Service Desk Team members to resolve issues and promote learning. Installs, configures, and deploys computer systems...
Overview: Connection has a fantastic opportunity through our Technical Staffing division for a Service Desk... Technician in Dallas, TX. As a Service Desk Technician, you’ll be the first line of support for our employees...
equipment. Installs/removes/configures hardware and software. Address user tickets within documented service levels Diagnose... to manage and deliver exceptional customer service. Talk clients through a series of actions, either via phone, email or chat...