Job Overview: We are seeking a highly capable Service Desk Analyst II who will be responsible for inbound calls... other tasks. The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base...
Description & Requirements Infor is seeking a Product Support Analyst to provide dedicated technical and operational...'s commitment to service excellence. A Day in The Life Typically Includes: Serve as a support liaison between the Infor Support...
and cybersecurity trends. Service Desk and Incident Management Support investigations and resolution of cybersecurity incidents...Our client, a major leader in the software automotive industry, is looking for a Sr. Cybersecurity Operations Analyst...
and resolve technical issues. Communicates and collaborates with the Service Desk to streamline troubleshooting issues... as Incident Coordinator back-up to oversee team workflow and to ensure service level agreement expectations are met. Utilizes...
; interacts with customers to troubleshoot and resolve technical issues. Communicates and collaborates with the Service Desk... and learning mission of the University. Acts as Incident Coordinator back-up to oversee team workflow and to ensure service level...
; interacts with customers to troubleshoot and resolve technical issues. Communicates and collaborates with the Service Desk... and learning mission of the University. Acts as Incident Coordinator back-up to oversee team workflow and to ensure service level...
, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended June 30, 2025, Newmark.... JOB DESCRIPTION: We are currently seeking a Capital Markets Analyst to join our growing team in Atlanta. This role provides support in delivering...
's commitment to service excellence. A Day in The Life Typically Includes: Serve as a support liaison between the Infor Support... customer service in an accurate and timely manner in accordance with existing procedures. Provide application support...
, HR, Finance, IT, People Services, and New Hire Onboarding Manage service desk tickets and requests through Jira Deliver...Job Description: Job Title: Recruiting Technology Analyst Duration: 11 Months (Possibility of extension) Location...
Service § Ability to understand customer needs by actively listening and asking probing questions § Ability to analyze... when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide...
, HR, Finance, IT, People Services, and New Hire Onboarding Manage service desk tickets and requests through Jira Deliver...Job Description: Job Title: Recruiting Technology Analyst Duration: 11 Months (Possibility of extension) Location...
experience, 3+ years Help Desk/Call Center experience preferred Customer service experience Hospitality and/or Chick-fil... team’s tickets and calls. Manage SOP adherence, queue management Monitor analyst’s cases and calls...
and efficient way to keep the enterprise environment protected. Service Desk and Incident Management • Assists in the investigation...The Cybersecurity Operations Analyst - DLP is responsible for overseeing all aspects of Data Loss Prevention (DLP...
+ years Help Desk/Call Center experience preferred Customer service experience Hospitality and/or Chick-fil-A restaurant... performance of the team’s tickets and calls. Manage SOP adherence, queue management Monitor analyst’s cases and calls...
development kit to standardize service creation, configuration, and integration. Automated Reliability: Implement auto-scaling... fraud in real-time. Self-Service Strategy Management: A low-code/no-code environment for clients to author, test...
development kit to standardize service creation, configuration, and integration. Automated Reliability: Implement auto-scaling... fraud in real-time. Self-Service Strategy Management: A low-code/no-code environment for clients to author, test...
summaries, fraud $ prevented, etc. Analyst & Supervisor views with queue health, SLA tracking, and team performance metrics... supports onboarding, automation, and self-service Track key performance indicators around adoption, usage, latency...