Position Overview By joining Cognizant as a Service Desk Agent , you will be responsible for working within the... of commonly used software, hardware, and other equipment. Follow standard Service Desk operating procedures; accurately log...
Position Overview By joining Cognizant as a Service Desk Agent , you will be responsible for working within the... of commonly used software, hardware, and other equipment. Follow standard Service Desk operating procedures; accurately log...
About the role As a Service Desk Agent, you will make an impact by being the first point of contact for users seeking... service requests. In this role, you will: Respond to user inquiries via phone, email, chat, or ticketing systems, ensuring...
About the role As a Service Desk Agent, you will make an impact by being the first point of contact for users seeking... service requests. In this role, you will: Respond to user inquiries via phone, email, chat, or ticketing systems, ensuring...
About The Role As a Service Desk Agent (Portuguese), you will make an impact by providing professional and technical..., responding to technical assistance requests via email and phone. - Accurately log and manage Service Desk tickets using defined...