Position Overview By joining Cognizant as a Service Desk Agent , you will be responsible for working within the Cloud... software, hardware, and other equipment. Follow standard Service Desk operating procedures; accurately log all Service Desk...
About the role As a Service Desk Agent, you will make an impact by being the first point of contact for users seeking... service requests. In this role, you will: Respond to user inquiries via phone, email, chat, or ticketing systems, ensuring...
**Service Desk Agent (PORTUGUESE)**: **Position Overview**: Upon joining, you will get trained on practice specific... standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software...
About the role As a Service Desk Agent, you will make an impact by being the first point of contact for users seeking... service requests. In this role, you will: - Respond to user inquiries via phone, email, chat, or ticketing systems...
About the role As a Service Desk Agent, you will make an impact by being the first point of contact for users seeking... service requests. In this role, you will: - Respond to user inquiries via phone, email, chat, or ticketing systems...
Position Overview By joining Cognizant as a Service Desk Agent , you will be responsible for working within the... of commonly used software, hardware, and other equipment. - Follow standard Service Desk operating procedures; accurately log...
About The Role As a Service Desk Agent (Portuguese), you will make an impact by providing professional and technical..., responding to technical assistance requests via email and phone. - Accurately log and manage Service Desk tickets using defined...
Service Desk Agent (PORTUGUESE) Position Overview By joining Cognizant as a Service Desk Agent.... - Learn fundamental operations of commonly used software, hardware, and other equipment. - Follow standard Service Desk...
, and Portuguese fluency (written and spoken). - Experience: 2 to 4 years in Customer Service, Customer Experience, Customer Support... We are looking for a Customer Experience Representative who will be the first point of contact for our agent network and policyholders solving...